Cottman Transmission and Total Auto Care

"I thought transmission places were basically the same. Went to Cottmans transmission and met Don. Don believes in old school communication. He will keep the customer updated with what’s going on with the transmission and if it’s under warranty what’s going on with the warranty company I can’t say enough good things about Don very happy with the service."

"Very helpful shop from my experience. My car started sputtering and check engine light came on Friday. After leaving it overnight, they gave me an update Monday about what needed to be done. Very thorough inspection as they found my water pump was leaking too. They were able to fix my transmission issue, engine tune up, and replace my water pump. They updated me Tuesday and I got my car back on Wednesday. My husband drove it and says it's great, I'm very happy with my car knowing they fixed the transmission and extra stuff on top. Pricing was very reasonable considering all that needed to be fixed. I'd recommend considering other shops would take weeks to fix my car."

"Very upset with this place. I drove my 2017 Ford Focus R/S to get my engine light diagnostic. After a few hours of the vehicle being at the shop and calling in frequently to get an update, I was told that my car wasn’t running anymore. They told me that my best option was to bring it to Ford and have them take a look at it. I had to tow my vehicle out. Still to this day my vehicle isn’t running because the damages will cost me around $5,500 which I simply don’t have right now. I drove it in, and had to tow it out because they simply didn’t want to deal with it. 0/10"

"After speaking to the manager and him assuring me they were very familiar with Cadillac transmissions, I took my 2010 srx to them. They told me it needed $4700 rebuild. Not satisfied with that I had it picked up. After a second opinion from another local shop, it only needed a $1400 transmission controller. Working like new now. I would not recommend using cottman to anyone ever again."

"As her original owner, it was necessary for me to take my beloved '04 Infiniti G35 Coupe to a 'shop' that didn't do what had to be done on her at the Firestone that does her oil changes, etc. I was referred to Cottman. I took her there... It went very smoothly and I was satisfied when I drove her home... At the time of the original repair, Don, the manager, had recommended that I bring her in one wk after the valve cover gasket replacement they'd done. I went in for that check on schedule...But then, I again started getting the 'smell' I'd gone to them for in the first place. I again took her back in. Don was so accomodating and pleasent. He didn't treat me like an idiot and proved to me that the oil is burned on and has to wear off. Cottman's very competent mechanics fixed my beloved car and the management made sure they knew "The customer is always right". Don't waste your time searching anywhere else... They're honest, capable, and NEEDED! Thank you Don, not only for your mechanical expertise, but especially for your military service!!! and God Bless the USA! Thank you"