Lazydays RV of Knoxville at Turkey Creek

"Kaycie - Service Dept - excellent and professional Service Representative - when called - answers her calls or texts you with detail status on your repairs and or Service - we had great experience with her and more than one Units we have purchased through Buddy Gregg and now Lazydays. Wish you the best and many blessings! We will miss you!"

"Avoid this location. I walked in the front door. filled out the form the lady got me a salesman the first thing he did was try to hand me off to another salesman. show me one RV and literally drove me back to my truck. I actually went to the strawberry plains lot. I looked at a 2025 Grand design 2970 RL the salesman I had was Court Murray was extremely pleasant and knowledgeable but I was still so mad I put off buying a unit today. There is a day and night difference between the two lots"

"I can't even begin to put into words how impressed my husband and I are with Kaycie. We had been looking for a new class A RV for months and found THE ONE at Lazy Days, Turkey Creek in Knoxville. When we went through the walk through the team was 100% on top of the questions that we had. Our RV is a 2013 and as expected, there were a few things that needed to be repaired. Kaycie was right there to exceed our expectations from a customer service standpoint. Kaycie is extremely knowledgeable in the business and it is apparent that she loves what she does. We, I mean my husband... :-) can tend to be very high maintenance and Kaycie assured him all along the way that they would take care of the few repairs that were needed. When we left the RV there for a few days, Kaycie sent my husband videos of each repair to show him it was completed. It is so hard to find good customer service and unfortunately it is the exception these days. When I tell you Kaycie was amazing... I mean amazing and exceeded our expectations. I would highly recommend this location for your next purchase and hopefully you'll get to meet Kaycie and experience what I have shared first hand. THANK YOU KAYCIE for making our experience an outstanding one."

"Just bought my 2023 Keystone Passport GT from this location and love it! Mike is the best be sure to ask for Mike he is 100 percent transparent with you about all the models the quality vs the price and all that jazz. All other staff is super friendly they hooked me up with everything I needed to get going! Camper handled as well as could be expected doing 75 mph down highway 75 for 2 hours. The road home shook a couple pieces of trim loose but nothing some trim nails won’t fix and what can you expect. The set up is exactly what I was looking for. Definitely will buy my next one from them!"

"Purchased a new striker toy hauler at the end of July. At the time of inspection, we found that the inner panel above the bed needed to be replaced due to mold. The dealer agreed to have it fixed before we picked up the unit. The panel was not replaced until early October. When we picked up the unit and took it home. We realized that service had used the wrong size nails on the panel, and they went through the nosecone. We kept the unit and went on a Shakedown two week, travel and upon returning home we had a small list of other defects that also needed to be replaced or fixed. We then returned the unit back to lazy days for repairs. It is now the end of January And we are still waiting on the repairs to be completed. I can’t emphasize enough on how bad Getting serviced done on my RV is. We have had six months of owning this RV with only two weeks we have been able to use it."