Grainger Industrial Supply
About the Business
Grainger Industrial Supply is a store located at 6500 Baum Drive in Knoxville, Tennessee. It is a one-stop shop for industrial supplies, offering a wide range of products including tools, equipment, safety gear, and maintenance supplies. With a reputation for quality and reliability, Grainger Industrial Supply is a trusted resource for businesses and individuals looking to keep their operations running smoothly. Whether you need to restock your inventory or find a specific part, Grainger Industrial Supply has you covered. Visit their store today to see their extensive selection and knowledgeable staff ready to assist you.
Photos
Location & Phone number
6500 Baum Dr, Knoxville, TN 37919, United States
Hours open
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Grainger is the kind of place that has everything. If it’s not in your local retail store they can order it at no cost shipping! They have a great, easy to use website where you can order what you need or see if it’s in stock at your local store. The Knoxville store has friendly helpful people that take good care of their customers. I highly recommend Grainger for whatever you need!"
"The ability to get unique tools and parts the next day is justification for their slightly higher prices. The help in the store was good. This order was a 1" drive 1-1/8" 4 point impact socket."
"The past couple times we have been to this location we had terrible experiences. The first bad experience was a few months ago. My husband ordered a product that was supposed to be around $500 and when it came in, they tried to charge us $800. The second situation happened today and we will never shop at this location again. The woman at the sales counter was assisting my husband in finding an item he needed. They didn't have the specific one he wanted so she said they could order it. He advised her that he would just take another item similar because he needed it today. She goes to get the item in the back. As she's closing the door, she mocks him and says "I need it now" then starts laughing. She didn't think he heard her. Such rude and unprofessional behavior, we will not be returning to this store"
"They completely ignored people coming in for counter sales and only helped those picking up. A group of us waited 20 minutes or longer while they purposely skipped over us. One sales person refused to help any of us doing counter sales and instead went back to his cubicle once they helped the pick up folks. Pretty poor business practice and customer service."
"I recently visited Grainger for the first time in a few years. I was looking for a specific Buna grommet. The first place I looked was MSC industrial and their online search stinks. The next stop was Amazon with a weeks wait and three times the price of Grainger. I was also happy for curbside pickup which went fine with the exception of the sign not saying to text the order number- noted for next time. Thanks Grainger, and stay safe, will visit again!"
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