Sanitary Plumbing

"Absolutely horrible business. I was quoted 800 to have a water heater removed and replaced. They said they couldn't get the old one out so they just left it and installed a small tank-less heater in its place. Only they never even finished the job and we had to buy a power cable for it and install it to get it to work ourselves. Total time they worked was about an hour and a half for two people and the water heater only costs 250. They still billed me a full 800. When i called the owner and asked why we were still being billed for the full price he says its because that's what we were quoted. The fact that they didn't have to remove the water heater didn't matter because when they said they couldn't get it out and could work around it, we said it was ok because we obviously didn't want to have to rip down walls and assumed we'd be billed accordingly. We brought up that we obviously shouldn't be charged for the labor since it wasn't being removed and were told it would brought up to the boss. Upon further inspection we realized the old heater could have been easily removed with no problems as well, they just opted for the easier solution that they could profit far more on. The owner also told me the heater they installed is definitely worth way more then 250. I found 3 companies the second i looked it up that sold it for under 250 with no tax and free shipping. 300 was the most expensive it was sold for. There is no way they could justify 800 dollars for the job they did. Just like the other people who posted reviews saying they were scammed they gave us a blank invoice so they aren't accountable for anything. On top of all this I figured since we had done business with them in the past they might be more considerate to repeat clients but they clearly are resorting to cheating people instead of doing fair business nowadays."

"We had a slab leak at work, they came in and replaced the water line under the slab in a little over 3 hours. We had been told by many other plumbing companies that it would be days before they could come fix the problem and estimated it would take more time to repair. We are grateful to have our bathroom back! Thank you Sanitary Plumbing for a quick, professional well done job!"

"Called several times along a week time, for a pipe leak under the foundation of my house. Today they have not returned my call."

"I really cant review their work, but the professionalism is lacking. I called them more than a week ago to schedule a plumber at my house for an emergency. I was told one would be there in a couple of days. 2 days later I called to ask when they would be coming I was told that they didn't know, she didn't do the scheduling. I called later that day and I asked if she could ask her boss what time they would be there.Rachel said "we are going to take care of you but we are trying to take care of everyone before the Hurricane arrives". The Hurricane hadn't even hit Cuba yet, and also never hit Coastal Ga, but that was the excuse they used. They never showed up and never answered any calls or emails asking when they would be there. I called, emailed and messaged on facebook and never got a reply. I finally call another company who sent one the same day. I would not recommend if you have an emergency"

"1st time to use. Less than a week till X-mas, called these folks and they had their plumber out the next day. Very knowledgeable & friendly plumber replaced broken toilet flange without going into crawlspace to cut pipe. Start to finish less than an hour, will recommend & use them again I own several rental properties. $ below what I expected to pay!"