Quick Lane at J.C. Lewis Ford 115 Liberty Street, Hinesville, GA 31313

"Above and beyond and when their was issues, they fixed them quickly and I didn’t even have to say or ask anything! Would recommend and will be going back!"

"This is for the service side at JC Lewis Ford of Hinesville. I was driving my 2023 Ford Bronco Sport down 84 and my passenger side view mirror fell and was dangling. I didn’t hit anything at all. The service tech said it looked like it was purposely pushed down and broke. I didn’t break my vehicle but they made it seem like I did it. When you look at it closely it looks like there is grease and glue on it. Like someone tried to repair it before. This vehicle is brand new why would I break it. My vehicle isn’t abused at all. They told me warranty wouldn’t cover it at all. I also asked them to check my rear window about air sounds. I was told it was normal. The paper I received said you have to test ride the car at 40mph to see if it’s a defect or anything. My car wasn’t test rode because the gas mileage didn’t change from when I dropped it off til I went to pick it up. I went there this morning to pick up my vehicle and my screen isn’t working. So they put me into a rental. We stood at the rental department for a good 30mins before they asked what we needed. An employee there told us he saw us standing there for a while before they talked to us. I don’t have nothing against the sales side because our sales rep is amazing. He has definitely gone above and beyond. Most sales people will stop dealing with you after the sale."

"Awful experience. Sold them my Bronco that I had to wait 2 years for, and they took 6 weeks to pay me. I bought a Jeep from them and told them the clutch was rattling. The service manager told me it would" open a can of worms" if they tried to fix it. I asked to split the cost buying the parts and they install it for me. They refused. I had to bring it to the Jeep dealer who heard it rattling, diagnosed the bad clutch and replaced it for me. I just was disappointed because I thought 111 years in business would mean more. $1400 later the Jeep is perfect."

"Had service done on my car, was quick and efficient. Tried another place months later. Only $5 cheaper. Charged for stuff that should have not been. Just oil, filter, and changed drain plug. Was nothing wrong with the old one. Tires weren’t rotated. Brake pads not checked, few other things. Ford does all those things for around same price. Ford, I’m bringing my other truck in to you also!!"

"UPDATE: Quick Lane is still my go to for my Ford Escape. Warren runs an awesome shop. They know their jobs and produce great results. After a recent negative experience with my wife's car at another dealership, I brought it here. Warren worked out Nissan in, identified the issue and let us know what other work may be needed. I trust Warren and his team. ORIGINAL: The service and attention to detail at the Quick Lane is impressive. Both Warren and Brittany at the desk are professional and understand customer service. The mechanic staff is efficient and knowledgeable. This is a great place for automotive work."