Ritz Laundromat 120 Tonnelle Avenue, Jersey City, NJ 07306

"I would have given 0 stars. the bold guy, i think he is the owner, Very rude towards customer. The machine isn’t working, when i see it was error came and it stopped and it was bit late, to do they didn’t informed me before, and they didn’t wait for 5 minutes, and he was just telling like go out. That too so rude very nasty behavior. How come the mistake will be customers if the machine wasn’t working to behave so rude. Just hate it. I recommend not to go and i told to my friends to not to go."

"The employees working there, are really rude, don’t know anything about the customer service. They should work and hire the people who knows how the customer service works,"

"easy to go place. the place is clean and opens at sharp 7. I just feel that the dryers are a bit bit week because it takes more than an hr to get my pants and towels totally dry. other than that everything is good. the staff is good, just there is one lady in her mid 20's or early 30's being super rude."

"Lame, there were eight dryers out of order. Some of the ones that did work had doors that didn't close properly. I had to wait over ten minutes for a dryer. I noticed several customers checking the dryers for heat. Not cool."

"This business is appalling. The customer service is despicable. The machines are constantly out of order and the coin machine needs a repair. An older woman asked the man working at this business to assist her because the coin machine ate her money. He proceeded to tell her that she always complains and should return back to school, implying that she is incompetent. Take your business elsewhere. Don’t waste your time and save your money for a place that actually acts upon basic human decency. I would rate this place zero stars if I could."