Certified Auto Outlet

"Took my truck in for warranty work and tried to explain the issue. Got told they couldn't repeat the issue. I don't know how they can't because I'm not the only one that has noticed it every single time it's used except the shop. I have to drive 3 hours to use the shop because it's where I bought the vehicle. I was spoken to that it made me feel like I'm an idiot for what I'm experiencing and when I left, being told that there's no issue, I called in to say it's not fixed. And again being spoken down to. Ridiculous really. I spend hours in this vehicle. I've drove it down the east coast and back, I know my truck. It's not fixed. And now I have to leave it in a second garage to get it fixed this time around. At least I won't be driving the 3 hours this time. I will only ever buy another vehicle from the sales only, not use the shop again."

"Hello. Jim Huntington here to help you all locate a good auto repair shop. I am now feeling a little foolish for not turning to Certified Auto YEARS AGO!! kind service department. Amazingly fair pricing for needed repairs. And they truly do care about you being satisfied with your service. I recommend this auto business to anyone that is in need of quality auto care. Worthy of your business."

"Went there for service bc I have friends that have pressured me to buy a car there for years. I was told that they're good, honest, knowledgeable. Had my fuel pump replaced. Diagnosis was pretty quick, got estimate, and made appointment for repair. They came in under estimate, and done faster than expected. They're friendly and don't mind explaining stuff. My friends were right. Highly recommend!"

"I had a really good experience with them so far! They were very pleasant and made sure everything was good with the car. They made sure the registration was good and made arrangements for new license plates. They will answer your questions. The only down fall is the warranty is only covered at their location and they book out close to two weeks. That is my only frustration. I bought this car when I needed one right away. I would just say make sure you take your time. However, they will do what they can to help which is the difference from other dealerships."

"IF I COULD GIVE NO STARS I WOULD THIS PLACE IS CROOKED HOPE THEY GET SHUT DOWN !!!!!!! This place is a rip off!!! The better business bureau is looking into them. Way over priced vehicles and when you try to trade one back in the offer 15,000 less then what you paid less then 8 months of owning it. I personally bought a 2015 F-150 from them not even a year ago for 40k it had 69,000 miles on it I’ve drove it for almost a year now not a thing wrong with the truck it has 80k miles now and they wouldn’t even let me trade it In because they said not enough profit in it for them. Same thing happened with my father except they offered him 20k for a 35K truck on Kelly blue book. They are crooks and will steal your money and not warranty a thing on the vehicle. I’ve bought over 15 cars off them so far and won’t ever buy anything off them again. Going to trade my truck elsewhere and find my fiancé a new car. Way to beat your best customers out of money and chase them away mark hope you are real proud loser !!!"