United States Postal Service 1001 Liberty Avenue, Pittsburgh, PA 15222

"Super polite and positive staff, the employee Brian kindly helped with sending many parcels and postcards."

"convenient if you are in downtown, did the job very quick! It is inside the Tower at the first floor and not visible from outside Update April 2024: Applying for a new passport was super easy here. The employee was helpful and nice. He checked all my documents, took my picture (I did not bring one) and I had my passport in hand in 2 weeks only! (with expedited fee). I do not understand the reason behind negative reviews at all. I have been to this location several times and everyone was friendly, nice, and helpful and I sent packages with no issues!"

"They are always super friendly and super helpful. Have gone to them for passport photos, certified mail, many stamps, they are always very reliable and friendly. I am so thankful for this location and the employees here!"

"This location should not be considered a post office save yourself some trouble and go to a real post office because these people refuse to help you they won't print labels despite the fact that you have the tracking number and all the instructions and then they want to sit there and argue with you and tell you that they need a damn QR number that you weren't given that your directions say nothing about if I could have printed the label myself there's no reason I would need to come to the post office I came to the post office because I needed the post office to do their job not be useless and refuse to do anything like this might as well be considered a self-serve location make sure you have everything done so that all you have to do is drop it off because they won't do anything for. They do not care how hard it is to get to the post office or the fact that I have a bad back know they want to tell me to walk across town and walk back like I didn't just spend hours on buses and already walked across town to get here you are supposed to be the post office not drop off location"

"I called to get information on getting a passport, they provided me with information that made the process easier. I came in Thursday 12/28 at 1ish. I was seen immediately. The staff was friendly, professional, efficient, and knowledgeable. The facilities were bright, clean and organized."