AAA Pittsburgh Insurance and Member Services

"Don’t go to Nicole insurer, very disrespectful manner. Not professional at all! I am here for help with my policy and she started showing attitude!"

"Had a seamless experience with Katherine and other employees there. Super helpful and really nice walked me through the car registration process and helped to start the process within minutes."

"i was confused about the title transferring process but the staff was very friendly and got me taken care of quickly! amazing experience, not sure why there’s so many bad reviews."

"EDIT 10/22/22: Our situation was finally fixed. This location is under new management and they were so sympathetic and were able to fix everything that the previous employee messed up very quickly. Thank you!! Worst experience. We needed a title transfer and the lady helping my husband and I was incredibly rude. She looked miserable and kept rolling her eyes at us, trying to make excuses for why she couldn’t complete it. She eventually asked someone else for help who told her it was simple and walked her through some of it. A month or two later, we still had never received the new title in the mail so we went to a different triple A closer to us. They called Robinson to find out that it was either never fully completed, never submitted, or totally lost. We weren’t surprised one bit and we assume that lady never correctly put through our title transfer, since she huffed and complained through the whole process and made us feel horrible. Now we have to get the original title holders to get a new title from the DMV and then start the transfer process over again. All because that lady couldn’t possibly be bothered to do her job or have an ounce of respect for customers. My husband and I were polite the whole time and had all the necessary documents and information. Everyone else at this location has always been friendly to us. This lady is a rotten egg."

"Everyone was so LOVELY and SO EFFICIENT. I am sorry to see so many bad reviews bc clearly it's not the staff that is the problem, it is the clients coming into the store. Love Bonnie and the team that assists each other. Front desk woman from India is absolutely LOVELY and stylish to boot. Great management too. As a comedian for Carnival cruise line I travel a ton and they are helping me get things done for my new PA license place from CA to keep it simple for me. Big fan"