Charlene Moss Realty Inc 179 East Nelson Avenue, Wasilla, AK 99654

"This is a great company not only to rent from, to use as property management but also as a realtor. My first experience with Charlene Moss Realty was as a tenant, every time I had an issue they were quick to fix it. Because of the great experience I had renting from them, I contacted them to manage my property when I need it, which they did for 3 years! Their whole staff has been great to work with over the years. Because of the great job they did managing my property I had no second thoughts about using them when I needed them to sell it. The sale of the property went very smoothly, Rheannon was there and available every step of the way, she had great attention to detail and always gave great recommendations on how to proceed. I highly, highly recommend them! Very professional! Great communication! Very honest about pros and cons!"

"I just sold a 4-Plex that Charlene Moss and her team managed for over 2 years for us. Rheannon and Jane were always pleasant, professional, and responded promptly to our calls or texts. They did an excellent job communicating with me and from my perspective were very responsive to the tenant’s requests. Any repairs were scheduled timely, and they always followed up with us to make sure we were aware of any repair requests or complaints. Annual inspections were through and timely. They followed the letter of the law when dealing with delinquent rents and always provided sound guidance and advice. I was extremely happy with their service and would most definitely use them again!!"

"WARNING WARNING DO NOT RENT, BUY, or SELL WITH THIS COMPANY !!! Even before moving in with my past experience and the reviews I knew that using Charlene Moss was a HUGE mistake. Moving into the house we could quickly tell that no cleaning or repairs were made from the last tenants. The only reason whey we moved in, was we were in a pinch and had to move quickly being I have three kids and cant be on the street. Before moving our furniture in we video taped the condition of the home(still didn't matter). After living in the home for 3 years and making repairs ourselves out of our own pocket we were asked to leave ( evicted ) when in the entire time we missed no payments and kept the house in even better condition than when we first moved in. We were given 2 months to leave after inquiring to purchase the home when Charlene gave us no communication or options to buy. We thoroughly cleaned the home and were out 2 weeks earlier than what was expected. At our walk through the Agent expressed only minor things that were missed. After receiving less than a fourth of our deposit back we went through the charges. Now I'm no cleaning service or repair service but I do know that installing 2 light bulbs after leaving 4 extras doesn't cost $125.00. I also know that 2 wood knobs on a closet door does not cost $45.00. And more so getting charged $200.00 to clean a wood stove that was NEVER used or a window latch that was broken before occupancy could cost $100.00. So fare warning to anyone that might rent from Charlene Moss just know you are getting yourselves in bed with a corrupt and un honest business that is only in business for there own pockets and not their property owners or their renters. I would stand very clear from this company which I should have done. When I knew who the property manager was of the rental I was looking at !!!"

"Overall a Great Experience. I had Charlene and her team managing my property for almost 7 years before I decided to sell. They did a great job managing my property and communicating with me about what was going on with my property. If I had questions I just called them and they were helpful. Then I decided to sell and since they did a good job at managing I gave them first crack at selling it. They made things really easy and again communication was great! Charlene and Rheannon were an excellent team to work with."

"My family and I have been renting a home in which Charlene Moss Realty manages, for about 2 years now. We moved from out of state and their team made it really easy for us. Throughout the past two years they have been extremely responsive to any issues we had and when the owner of our house decided to sell, the team made sure we knew far in advance and offered assistance in finding a new place, whether to guy or rent. We love them!"