Citi Lodge Value Stay Motel 1135 West Broadway Street, Missoula, MT 59802

"I went out for coffee, and when I got back I was locked out of my room. For two hours. Was told sorry that happens. That was it. "Sorry doesn't cover the inconvenience""

"Our room was clean. We checked for bed bugs. There were no curtains on the window, only blinds which was uncomfortable being on the first floor. It's a low quality MOTEL. In the evening, we heard other customers outside complaining about the quality of their room lol. I guess some rooms are better than others. Oh and no shampoo only soap."

"We were offered a discounted room because it's heater is broken and won't turn off so you have to turn the ac on to keep it livable. Obvious that they didn't vacuum the carpets or clean the shower recently and it looked like there was dust on the bed from the light above. Very rundown. No shampoo or coffee. I know it's a cheap motel but I don't want to worry about getting bed bugs when I need a place to sleep."

"There was nothing good about this motel, when you ask for service the manager is intoxicated half the time. My fiance and I stayed for 4 months until we could find a place to live. We were promised the free wifi that we could never access from our room the heater is spotty at best the toilet doesn't flush and the sink doesn't drain. We paid on a weekly basis paid two deposits and left in the middle of the week. At check out we were told we couldn't have the deposit back because we paid with a debit card, had we paid with cash we could have gotten it. I would never recommend this hotel or its services to a cockroach little less a human."

"I had a very nice experience with this motel during my trip to Missoula last month. I needed an inexpensive motel for me, my mom, my sister and her baby and it worked out perfectly! I called and booked a room with 2 beds and one hideaway couch and the man on the phone was very helpful and nice... especially since it was the 3rd hotel I called and it was a last minute booking. When we arrived the front desk manager went out of his way to show us the room and made us feel very welcome. The beds were comfy and looked new. And my mom actually said that the hideaway couch was comfortable and she slept very well! The room definitely had some upgrades, which were nice for the price. For it's low price, the hotel was way above our expectations and allowed us to explore the town feeling rested after our long drive! We stayed there 3 nights and housekeeping brought us fresh towels and were very sweet."