Chrysler Jeep Dodge Ram Sandy Parts Department

"I've called their service department four times over the last two weeks to make an appointment. On the fourth time someone finally answered, put me on hold, and I waited on hold for 17 minutes. Don't have a lot of confidence at this point. I'll drive to the next closest dealership"

"Terrible. I emailed texted and talked on the phone with a salesman named Adrian about a 2022 Jeep Gladiator. We negotiated a price, set an appointment by text and email. Me and my wife showed up 2 minutes early for our 4pm appointment, down payment in hand. Adrian happened to be outside, I shook his hand, told him I was there to see him about the Jeep, Adrian told me he’d be right back, then told another salesman to help us that salesman told us the gladiator we had made an appointment to buy just sold and that sales are first come first serve. Why make an appointment? We drove an hour one way to make this deal. Terrible experience. Worse than one star."

"Your parts department really knows their stuff! I appreciate all the help and you always deliver our orders faster than we can take the car apart! Thanks for everything."

"Cheaper parts than others in the area. However the parts are damaged. I did order a part I got wrong in good condition. Returning the one said part has been a pain. Very unresponsive. And not willing to acknowledge damage on this. Changing review from 2 stars to 1."

"Bought three Jeeps from this dealership over the last 9 years. Great experience every time. Service is good too, but could be better. The parts guys are great to deal with, Jake and Mike always get me the right parts and help with a discount."