McNeil's Auto Care

"1/10. These guys are frauds. Incompetent mechanics with atrocious pricing. I brought my car in for a CEL diagnosis. They had my car for 2 days and all they did was text me pictures of it and changed the oil with the wrong type of oil. Then they charged me $290. I will never go here again."

"My first time at McNeil's and my car was a real challenge for them. Tyler was my advisor. He was really awesome through the whole process! He kept me informed, explained what parts were needed, explained what the parts did, upgraded a part for me, and other services were involved. Tyler even did test drives with me to make sure my vehicle was running well. He said, “We want to make sure we get this right.” I was provided with a nice loaner car. Kudos to the awesome mechanic who worked on my car and everyone that was involved. I was made to feel as if my car was just as important to them as it is to me. Thank you so much McNeil's!!!"

"I only write reviews when the service stands out to me, and that’s what McNeils Auto Care of Sandy made happen! I’ve been taking my Audi here the last 6 years and I will never go to another shop! The system they have will show you pictures, so you’re never guessing which I’m a big fan of! Finding a great Auto shop isn’t easy but once I found these guys, I never looked back. Super trustworthy, and ever advisor is so nice and helpful! Definitely a five star shop!"

"What would you do if the car you'd *just* taken in for a leaky transmission pan died, in the middle of the desert, with your small children in it hundreds of miles away from home? I pray no one reading this review will ever have to find out. But guess what, my brother did, after trusting McNeil's with his family's safety because they warranty their parts and seemed above board. But what does a warrantied part matter when your family Dodge Caravan's transmission dies in the middle of nowhere? It doesn't. Honesty and competence matter--two qualities my brother embodies, and my guess is that since he's a good man, he hopes others will treat him the way he treats everyone. He's so generous, he didn't even sue them after this ordeal. He simply moved on and got his transmission fixed elsewhere. Why? Because earlier after an oil change they also forgot to put oil back in his car and they let him drive it away not knowing. So yeah, he'd had enough. If this review helps even one person avoid the traumatic experiences my brother and his family went through, I know he'll feel it was worth it: all he cares about is helping people. Which is what people in the auto service industry should care about too. He would give them the benefit of the doubt and say they just had a couple of bad days in a row with him but are good people. I'm more cynical, and I want to hold these guys accountable for what they did to my little brother. So yeah...don't let the warrantied parts promise lure you in: sometimes, it just doesn't matter. Especially when you have a family to keep safe."

"This is an amazing business. Every person I talked to was so nice and the owner is so awesome. They did a ton of work for my car and even with inflation it was reasonably priced. I would absolutely recommend McNeils! I’ll definitely be coming back for all of my car needs!!"