Motel 6 Salt Lake City, UT - Central

"Good rooms, stayed here with my kids and mom while we were looking for a home and had terrible experiences. Like, finding cockroaches & spiders in our room, some room were very clean and some not so much. Bedding is really good and comfortable. Now, lets talk about the staff… Housekeepers are on it, they do a pretty good job. Front desk girl in the afternoon is cool. Morning Manager was extremely rude all the time, got mad at us for being 2 mins late to check in. Wouldn't let us stay after we had already been there for almost a month (2 rooms/night). Because it irritated him that we used a travel website and would often claim that we wouldn't pay the reservation when we did. Overall, customer service was the problem. The bugs, whatever else, I wouldn't have even complained. It happens, I don't care. But don't treat someone that way that has spent over $2500 within 30 days without problems. UPDATE Stayed here again over the weekend, tried to extend my stay, had already paid for my reservation & everything. The same guy made us leave, his exact words "you have too many ppl, we don't want that, we don't want you here". We have me, my mom, my 16yr old, 14 & 9yr old. I don't understand what this guy has against us. We don't cause problems, no parties, drugs, chaos, we don't complain & we clean the room better than most of the maids before we leave EVERYTIME EVERYWHERE WE GO. When I asked him why he doesn't want us here. He said he didn't want to argue with me. I don't even know how he treats others so I can't say whether or not I'd recommend this place for anyone else. For me, I'll go to a different location or something. I've spent so much money here though, I'm very disappointed. I tried giving it another try, I'll be back if they get rid of their manager couple that works in the mornings."

"My husband and I, and our two kids stayed here for two nights. It's an awesome place to stay. Very inexpensive. Every employee I interacted with were very nice. Great customer service. The manager was very friendly. Parking lot and outside area was secure. Only one way in or out. They give you a parking permit and they have someone at night walking around to check on things. This is defiantly the place we will stay when we need to come to Salt Lake. Can't wait for the pool to open"

"I was very impressed by the excellent customer service provided by Angela at the front desk. She was very sweet, knowledgeable, friendly, respectful and very kind. I have not run into all that many employees at any business in general that have put forth the effort and exceeded my expectations like this very often, and I will definitely be booking here again in the future if I needed to. Thanks for being such a hard worker, Angela. Motel 6 is a lucky company to have such a kind, friendly and knowledgeable employee."

"We made our reservation through the website. When we got there to check in the staff was rude. We went to our room which smelled awful and looked as though it had been used without being cleaned. When my husband went to see if we could change rooms the lady at the counter had left. Her car was gone. About 10-15 minutes later he went down again to find a different lady. This lady was very helpful and changed our room no problem. The amount charged on our bank account showed and extra $100. When asked they said it would drop off after our stay. I questioned that because it had cleared the bank and usually that type of thing is pending until after you check out. Needless to say it has now been a month and we have not received the $100 deposit back. We knew that because we chose a cheaper option for our stay it wouldn’t be a 5 star stay. Very frustrating and won’t be staying at a Motel 6 again!"

"This place was the absolute worse. The room had an awful smell and there was mold in the bathroom. The ceiling had water leaking from it and the moisture made the tissue wet. There were no hand towels and they had the nerve to charge us a fifty dollar deposit. There was no carpet on the floor so you had to use what towels they did give you. I assume there are better accommodations in jail. The walls in the restroom were disgusting. I would not recommend this place to anyone, not even my worse enemy. I would never stay here."