A Cleaner Image

"I tried to make business with Tim due to a reference given from a good friend of mine. It was impossible to discuss options due to being "slammed" by orders he had. When I went 2 times to check what options he had, he presented poor options and when trying to still work with him, Tim said "I don't want to do any business with you because you haven't ordered anything from me." I had planned to bring 8 suits to take there and get them clean for my wedding happening next week, because I know he tried to work with me and give him business, but her completely rejected it. What I experienced: false promises, telling me that he had a lot of options of shoes, then I showed up and he didn't. To my friend's wedding event, he missed items that we needed to find options and he didn't refund money, etc. I think I am glad I am NOT doing business with Tim Good luck to you, man."

"They offered a good price for a tear fix on a coat, did it really fast. Coat was ready the next day."

"I just moved here from California and was looking for a top notch dry cleaner. A Cleaner Image is fantastic. Not only is their work excellent and very reasonably priced but Tim, the owner, has got an amazing team of tailors who have performed several alterations for me, including complex suit alterations, slimming shirts and sweaters, and even cleaning and pressing ties. I have expensive clothing and it is really important to have them well looked after. I trust Tim 100% to do things right. He also happens to be a wonderful human too. Thoroughly recommend."

"We recently moved to the area from the east coast. We were looking for a dry cleaner close to home. We were very surprised when we picked up our cleaning and the price was twice what we are used to paying. We figured maybe prices are just higher here. Well, we asked the owner to give us a quote on having our two rugs cleaned. We were quoted $1.00 per square foot. We were also told that the rugs would be cleaned and delivered to us in a day or two. A week later we had received no word on our rugs. I called and left a voicemail. Finally, three or four days later, Tim called back. The price for cleaning the rugs had more than tripled. Instead of $125-$150, the price was now $429. His reasoning was that our rugs were so exotic and expensive, they had been hand washed rather than machine washed. Imagine his chagrin when my husband told him these rugs were purchased from Wayfair at about the same price that Tim was charging for cleaning them!! I was disgusted by the fact that Tim had never even called to ask if the triple mark up on cleaning cost was okay-he just did it. Needless to say, we almost got swindled and want to warn people about the underhanded and dishonest practices of this place."

"Have been happy with the service and quality of this local dry cleaner, including pick-up and drop-off services. But they really shined when we needed a wedding dress cleaned the day before the reception. A Cleaner Image totally came through for us and did exceptional work! Thank you for going above and beyond!"