POC Sports 1755 Prospector Avenue, Park City, UT 84060

"Ordered helmet and googles from Canada. Being originally from Europe I was always a fan. Arrival from the US to western Canada was lightspeed (2 days). Both items weren't a good fit. Sent it back a month ago, shipment was delivered over two weeks ago according to tracking and haven't heard back so far. How come buying is easy but returning a hassle? Not to mention that the return cost me $30 CAD out of pocket. You can do better POC being a premium brand. I am not coming back. Sorely disappointed in product and service."

"Customer support responded significantly faster than anticipated even on a holiday. I received a hassle-free replacement, no questions asked. They make the best looking helmets in the business and top notch customer support to boot."

"Great company to deal with. I crashed while wearing a POC cycling helmet that I had recently purchased, and was very relieved and impressed that it had taken the entire impact and left me unscathed. I reached out to POC and they were good enough to provide me a crash discount on a replacement, in a very expedient manner. I wouldn't hesitate to purchase a POC helmet again."

"I purchased a new Tectal spin early this spring. The helmet has been exceptionally comfortable, secure, and I have nothing but good things to say about. I did wind up packing out the internal pads a bit, and reached out to their customer support who responded the same day asking where they should send the helmet replacement pads. Solid product, and solid customer service to follow up after the sale."

"Was pretty nervous about spending this much on a snow lid but it was more than worth the quality, features, and customer service. I ended up needing a different size but they were super easy to work with and got me the right size. It did take a little longer than I would have expected for the exchange(In the age of microwaves & Amazon...) but the superb customer service and the fact that they kept me informed every step of the way helped a lot. Would definitely get another POC when its MTB season!"