Steve's Automotive Specialists - Sandy

"Very professional and they have sharp customer service skills all around. I called several places before I talked to them but decided to give them a try because their customer service even just over the phone was impressive. They took care of my car in a timely manner for a fair price. Next time I need my car fixed, they'll be the first repair shop I contact."

"The only saving grace is the Costco discount. I would guess the front desk guys are paid on commission because they are relentlessly trying to upsell you on anything and everything they can and their prices without the Costco discount were 20-30% above what we were quoted elsewhere. Beyond that, I had to take my car back for them to fix the work that they did. They did an alignment on my car and gave it back to me more poorly aligned than I got it. They replaced my front lower control arms where one had nearly broken for $1000. Quotes from elsewhere were for $700, but they already had my car taken apart. Shame on me for not getting quotes elsewhere first, but shame on them for having such high prices and not doing quality work that doesn't require repairing their own repairs."

"I was greeted with a very friendly, knowledgeable staff member who had me in and out of there in less than 30 min. They didn’t haggle me with extra things they thought I needed. Just did what I asked with a smile and I was good to go. What a relief, I was very grateful for the change."

"I've been bringing my vehicles to Steve's for a few years. I keep coming back because they are honest and fair. I've had times when I think something is broken and they'll contact me and say the issue is something far less intrusive, or tell me to wait until X before I get it done. They supply pictures of their recommended services so I don't have to take their word for it. It's a win when you can find a shop with integrity."

"I decided to take my car to Steve's Automotive after using Costco's automotive repair plan. The plan offers a 15% discount a select businesses who agree to prove themselves trustworthy. This sounded good to me. Yet I was still skeptical. I had tried out the Costco discount because I had taken my car to 3 other shops. Each diagnosing my 2003 Toyota Camry with $170K miles various repairs needed. (hum…I have had this car inspected every 6 months I thought hum….). A car I have owned since the odometer reading was 28 miles. I have babied this car and knew there was no way everything these jokers were saying was wrong with my car couldn’t possibly be wrong. It is scary to take your car to a shop not knowing if they are going to recommend repairs that are not needed. Or replace your good parts with parts from another car and putting your parts onto something else or resell parts the parts. I really hate is when I pay about $1000 for a repair that in no way fixes the problem and as drive away from the repair shop you notice an even greater issues have arisen. After 3 other shops, I tried out Steve’s because it is Gephardt approved and it was part of the Costco automobile repair program. I hoped that those two facts would pay off. It paid off. They saved me a lot of money by not charging me for a repair I didn’t need. Thanks Guys! Oh, about the shop and the personnel. All the men I worked with from Steve’s Auto were professional, yet relaxed and very happy in their jobs. You could tell this was a fun place to work. The men were also good sports and allowed me to take some pictures of them. The shop was clean and the desks were neat and organized. There weren’t handprints from used oil on any of the walls or doors. It also didn’t have that repair shop smell. They also set up uber drivers to take me to and from any location I requested free of charge. That is great because this was the first time, I used uber. Not a bad service but remember to tip. This is Steve’s Automotive is good in my book. I’ll take my car back as needed."