Pediatric Anesthesiologists Inc 100 Mario Capecchi Drive, Salt Lake City, UT 84113

"We paid our outstanding balance and the company could not provide me with a copy of our updated statement showing a zero balance. Their online portal showed that we made a payment, but the balance owed did not update in the portal. It continues to state we have an outstanding balance. I was on hold for a long time as the department was trying to figure out how to send me a receipt for our payment and they hung up. I expect more from the Anesthesiologist group from Primary Children's. Disappointed in their ability to not partner with a better third party billing company. If I could give 0 stars on the billing I would."

"I would have given 0 stars if it was an option. Their billing vendor needs to be terminated. It took 4 calls, an email and a text and there is still no resolution. Primary Children’s Medical Center should seek another anesthesiologist partnership to avoid being associated with this terrible level of service."

"This horrible company is charging far above the customary rates, then balance-bills the patient when insurance refuses to pay that much. When I tried to fight it, they SUED me! Would not accept settlement and ended up taking more than the original bill. I will never work anyone in this group again, which really sucks because the anesthesiologists themselves are wonderful but obviously don't know how predatory and aggressive the owners are. Beware!!!!"

"I wish I could leave zero stars! My son had an emergency procedure done in Feb 2023. The anesthesiologist themself was amazing and so kind and professional! However, my complaint is 100% on the billing department. They didn't have any of our information from the hospital, only sent me a text message after 2 months has gone by of not paying the bill. The one person i spoke to treated me like i was stupid with my insurance card. I have called them multiple times and told the same information. The bill still has not been sent to my insurance! I don't have 2 hours to sit on hold with my insurance or billing company to get things paid when they have yet to submit to insurance. It is unreal that on top of all of being stuck in a city without transportation or anything since i was flown kn from another state, i go through this nightmare with the billing company! It's nearly June now, and the bill still hasn’t been sent to our insurance! I hope these anesthesiologists catch on quickly that they aren’t getting paid because of their billing department not doing their actual job, which is BILLING the insurance!"

"Absolutely horrible experience with these guys. For one I applied for financial assistance and they claimed to never have gotten any mail or any fax and they sent my bill to collections. I called them to get their fax number so I can “re-send the application” and the guy on the phone asked me if he can have my account number and I said I didn’t have it in front of me can I use my social? And he said he couldn’t use my social to look up my account and I said well..any other means to look up my account would be great then and he just hung up on me! I can go on about how they messed up other things but this would get too long. I’m so discouraged and dissatisfied. I never write bad reviews. If I were to do all this over again I would have looked into it more who I’d let get involved in my baby’s medical care!"