Feller Behavioral Health 537 West 2600 South, Bountiful, UT 84010

"PLEASE KNOW THAT YOU ONLY HAVE 12 MONTHS TO FILE AN ETHICS COMPLAINT WITH DOPL. I wasn't going to take this public, but after seeing all of these negative current reviews, I am significantly worried about additional clients being seen here. I had a very traumatic experience with the social worker I saw for ~3 years. I also was repetitively retraumatized by the Lifespan Integration Therapy due to the constant repetitions in session, creating an infinite loop of trauma in my nervous system with no time to recover. If you look up the lifespan integration website and the research, there is VERY little research, one even stating that "...it should be noted that the participant who was removed from the raw data had a very traumatic experience compared to most of the other participants." (Balkus, 2012).  The only study that looks semi-promising is one that was done on SA victims who were assaulted one time. The participants of that study had sessions 90+ minutes long. And yet here I was expected to do 40 minutes of LI, told to smell an essential oil, and tossed out the door extremely dysregulated. My PTSD ended up getting so severe, and the social worker became so disengaged - even playing with, putting on, and spilling lip gloss in one session. I had been filling out questionnaires that showed my mental health deteriorating and suicidal ideation rising. Nothing was ever said about those questionnaires. The SW's response to me saying, "I don't want to do this anymore", was that "I didn't have to", and that I could quit therapy. Ha. I was not referring to therapy. Only after trying to make sense of what had just been said, she admitted to feeling like she wasn't helping me and she felt stuck and like nothing was working. Wish she would have told me months earlier when I felt her disengage, but she denied it. I requested to meet with her supervisor because that was such a horrible session. I ultimately ended up hospitalized between those appts (no thanks to the LCSW, but thanks to my sister) and stabilized (thanks to hospital staff who knew what they were doing). I then had a session with her and her supervisor.  The conversation pretty much consisted of "it's unethical for us to treat you if you're getting worse." But perfectly ethical to throw me out when I'm at rock bottom? I again had to advocate to both of them that this was NOT an appropriate time to transition me to a new provider until I was stabilized. I negotiated with them to continue seeing the LCSW for longer. I took time away to work on myself, and then saw her again. She made it very clear that therapy was now going to be a checklist (in my observation, for her to feel competent & successful, & to throw me out when I wasn't making faster progress.) Then boundaries I had asked about in previous sessions and was told weren’t issues at all, were suddenly huge issues that “affected my treatment”. So I was lied to about them not being issues? I then took a few months away again to focus on my mental health MYSELF (the irony of that) and figure out what I needed and wanted out of therapy. Most importantly I wanted to return to repair the ruptured therapeutic relationship from a transference standpoint, and then end in a good solid place - not with more attachment & trust wounds. I called and scheduled an appt with her and was ready to try again. 8 days after making that appointment I received a text saying they were cancelling my appointment because she was "double booked" (right…) and she had absolutely NO openings for me to take, but they could put me on the cancellation list. I said okay to putting me on the cancellation list. I was NEVER contacted again. No text, no call, absolutely nothing from anyone. I decided that I wasn’t going to chase an incompetent therapist for closure. What a way to hurt a client & abandon them, Sadie. Zero closure, zero apology. Just another traumatic experience. "Mistakes were made." Yeah. Mistakes were made at MY expense. What a disastrous way to end a therapeutic journey with a client. Don't risk your mental health here."

"I wish that when my now ex-spouse started yelling and screaming at me during a session with Dr Feller to the point that they had to be sent out of the room to cool down and I said that this kind of behavior was normal for home but I was surprised that it happened in front of someone else; that I would have been told that this kind of behavior is abusive. I also would have like to have been told that my ex is not going to get any better than they are right now and that I can chose to live with it or not. The advice that I got was I was a spotted animal and they had stripes. I had to accept their stripes. I also would like to know where my ex got the idea that I was suffering from an undiagnosed mental illness and that my ex would just have to live with that. My ex claims to have been told this by Dr Feller. Needless to say, I have a much better therapist who is helping me heal from the decades of mental and emotional abuse I suffered at the hands of my ex."

"Go somewhere else. Feller is irresponsible and violated HIPAA for years. They consistently and repeatedly failed to adhere to best clinical practices. They failed (refused) to answer my questions about what was happening with my child while he was there. I think they made our situation worse, not better. And we moved on to other options. Furthermore, it took 2.5 years and a Federal investigation to force Feller to finally release the records of my child's care to me. (Feller Behavioral Health violated HIPAA for years)"

"If you are in need of mental health support, don't waste your time or energy with this facility. I reached out about 2 weeks ago, requesting an appointment and received no response back. I was able to schedule and be seen via a virtual appointment with a different company during this time frame."

"I have to review Dr. Spencer Lowe! I’m not a online reviewer but I’m compelled from my experience with him. Dr. Spencer Rowe has been a magnificent listener. He takes the time to check in and doesn’t at all feel like he’s just asking the questions required for every visit. He’s open, willing and overall makes me feel like he genuinely wants to help people. On top of that, the few appointments I had where Dr. Rebecca Feller joined, she seemed too notch and is who I was recommended at first but I am truly grateful I decided to give Dr. Spencer Rowe a shot."