Burlington

"A lot of customers weren't allowed to use the fitting rooms. The doors of the fitting rooms were open but blocked with rack of clothes. When asked, the employee rudely said that the rooms needs to be cleaned. But as the doors were open, we can see that they were sparkling clean. We wasted a lot of time in dress selection and waiting for the fitting rooms. To the owner/manager: Please look into these. This store has great collection and we love shopping here. But interaction with these type of incompetent employees, makes the experience unpleasant. Date : 03/02/2024 Time: Around 8.30pm"

"Selection kinda sucked but it was Christmas but great store and staff was very helpful and I appreciate the time they took with me in the store to help me out thanks again"

"They don't keep a lot in stock. I drove up north past the point to other locations that carry way better stock of items."

"Went in looking for a coat. Didn't see a lot of coats. This place used to be The Coat Factory but I guess it isn't much of anything now. Its like a Home Goods or a Big Lots. Great place to find things other than coats."

"Such an amazing store with variety of choices in men’s and women’s clothes operated by such a lousy employees. Went into this location at 8:36pm on a Wed night. Within 10mins of being there, an employee “Hayley” (I guess was her name) made an announcement that “due to an emergency, the store would close early at 9pm which is 14mins from now.” There were only five shoppers in the store at the time, including us. Everyone was puzzled and was shocked listening to the announcement. By 9pm, all shoppers were in the checkout line. Yet she came around the counter and stood in the checkout line telling everyone that the drawer close at 9pm sharp and that everyone else in the line had to leave all thier items and go home or we all had to “stash” all our items in the store somewhere and come back the next day. This was by far the most bizarre and the most hilarious thing I’ve EVER heard (Hahahah). When we questioned her that is this a joke? She replied “No, the store manager stormed out of here and left her in charge and told her to close the store and leave at 9pm.” (Hahahaha) I asked her for store managers information and her information. She couldn’t remember her store managers name, or even her name. She had to ask her coworker. (See the contact info she wrote down.) haha. She then made the efforts to put items on hold for the lady behind us after I asked her for the management’s contact info. We left our stuff there and left the store. Anyways, I recommend all shoppers to go here during the daytime because the store is amazing. Although, hopefully you don’t encounter her or a similar situation that we did. Management, I highly suggest you to play back the security camera footage and notice your employee’s behaviour and take proper actions."