SpringHill Suites by Marriott Oklahoma City Moore

"We had booked a room while traveling for work. We were greeted bya man Robert who was very nice and helpful! He helped us get into a room quickly and was very kind and funny. MR. ROBERT is a great representation of Marriott! We travel alot with our business. Stay at alot of hotels. And this was by far one of the best staff experiences . We will for sure recommend this hotel , and we hope Robert gets a pat on the back and a raise! He for sure did a great job!"

"The room just got a new West Elm sofabed. I hope they upgrade the TV next. The money would have been better spent on some maintenance issues in the room. Also, the lighting was not too bright. On a cleanliness scale, I'd give it a 6 out of 10. Location-wise, there's not much going on in the vicinity. It is one of the closest hotels the airport though, so good if you fly in late and just want to get to bed."

"Me and my husband came up to Moore for a Funeral and it was late when we got to the hotel and when we were checking in we were told that our card would be charged a $ 40 dollar retainer fee incase there was any damages done to the room and that we would get it back if there wasn’t any damages done. We stayed 2 nights and we checked out on Wednesday morning and we made sure that everything was the way it was when we checked in. I have been on the phone with the hotel and they have told me that we were only charged for the room and not charged a retainer fee for any damages. The staff stayed hidden all the time. They lied to us and when I called them today they hung up on me. We will not be staying here ever again. We will tell all of our friends and family to go somewhere else to stay because this hotel is not safe and not worth the hassle nor the money and they lie about what they say."

"Hotel is comfortable. Rooms are a bit dated. Complimentary breakfast offered is adequate. Lobby had water and coffee 24/7. One feature I really like is the toilet and shower are in separate areas in the room. Mattress was on the firmer side but I loved it. Room has microwave and fridge. Would stay here again but would love to see the hotel renovated in the future."

"Are bots writing these reviews or am i missing something? Rooms are outdated and the beds are hard as a rock. Light comes in through the window shades. There’s frosted glass sliding bathroom doors that the light shines through when you have to get up at night and it bangs because it’s not on a bottom track. Also the rooms do not have outlets for chargers so make sure you bring a wall adapter. Breakfast was the same every day. Waffle machine, Turkey sausage and strawberries. Liz and Robert were amazing but the manager is very rude. I switched to the holiday inn express that’s in the same parking lot and only wish i would have switched sooner."