Comfort Inn & Suites Denison - Lake Texoma

"Stayed for three weeks straight. They don’t give you your points freely. Needs remodel. Elevator only works when it wants to. Breakfast during the week is absolutely WONDERFUL!!! Try the waffles!"

"If you are looking for a room just for the night then it's ok. But I definitely would not recommend this place for more than a one night stay. None of the ice machines work, I was first given a single king bed standard room when I reserved a double queen suite. There were no towels in the bathroom, the room had a desk but no chair, the couch was sagging in the middle and barely supported someone sitting on it. There are two elevators, I never saw the second one working and the main one you had to slam on the buttons to get them to work or you weren't going anywhere. There are options right next door for similar prices that are much better, save yourself the hassle and look elsewhere."

"I have been staying here for roughly a month now for work (if I got to pick the hotel accommodations I wouldn’t be staying here). This is by far the worst hotel I’ve ever stayed at. I don’t think I’d even call it a hotel, more like a motel. I’m honestly disturbed by the lack of cleanliness and lack of motivation to fix these issues. There is so much potential here but evidently no one cares to put the effort in. I don’t know how to stress it enough DO NOT STAY HERE. Here’s a few things we’ve encountered while staying here: bed bugs, roaches, mold in the AC units, pull out couches that are so built up with gunk they are sticky, pull out couches that are so broken you cannot sleep on them, multiple carpet stains, stained bedding, tvs that barely work, non stop dripping faucets, broken AC units that make a miserable sound 24/7 so you can’t even sleep with it on, NO MATTRESS COVERS the sheets themselves barley fit on the beds so every morning you will wake up to your face/body laying on a bare stained mattress that is contaminated with bodily fluids, bugs, dead skin, and other bacteria. It’s simply unsanitary and I can’t believe this place is even allowed to stay open under these conditions. Their solution when a bed bug was found was to simply move the guest to another room… when there’s one there are more and they aren’t likely to stick to that one room. The room keys also hardly ever work, they can’t be put next to your phone or debit cards or else it deactivated them and staff will get annoyed although it’s not your fault. Every single night we go to bed feeling very itchy and disgusted knowing how unsanitary the beds are and the air we are breathing from these moldy AC units. We have not been offered a single thing for compensation from our less than bare minimum quality stay here, and not even any true solutions to fix the sanitary issue. When I woke up at 3am to myself laying on a bare mattress due to the sheets coming off (that never stay on because they don’t fit) I went to the front desk to address the issue and the lady tried to act like the house keeping staff is supposed to be putting on mattress covers and simply slipped up…. If that’s the case then why are you not offering me a mattress cover right now? Why have all of the 8 different rooms we’ve had here been without mattress covers?? Honesty goes a long way because I can see right through the lying and it makes an already horrible situation way worse because now I don’t even respect the staff. I’ll include pictures (pics will include: bed bugs, mold on wall and in AC unit, stained mattresses that aren’t protected by any sort of mattress cover beyond a thin sheet that doesn’t fit, the shower faucet that non stop leaks, the cleanliness condition of shower when I first arrived to this room and more! I don’t even want to check the underneath of the mattress because I’m scared of what I’ll find."

"My Aunt visited Feb1 thru Feb 11 she ended up getting a olive green suit,ear rings,purse stolen.Whom ever had a key , that could had been a office manager or housekeeping went into that room. She prayed for that person instead acknowledged to Manager.The room that she were suppose to have on the second floor wasn't clean and she got there late, they put her on the first floor.One day of the week she had to walk to I Hop to get her some coffee.because the breakfast area was close during the time it was suppose to open.God Bless you .I hope your conscious never let you forget."

"Room was more than adequate, staff was very warm and inviting. Out side appearance was pleasant, room was decent. A couple of floor stains, was on second floor and the view was of the back of the entry arch. Breakfast was a plus but they only had French vanilla creamer I prefer half and half but it was still a nice bonus to have breakfast the waffles were good the sausage and eggs were pleasant a nice selection of yogurt. The muffins were a bit dry. And the juices were a touch too tart. Overall a nice little stay. The military discount was a plus and now with being a rewards member will likely stay again in future travels."