Journeys
5 Gateway Mall, Lincoln, NE 68505
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
5 Gateway Mall, Lincoln, NE 68505, United States
About the Business
Journeys is a vibrant and trendy retail destination located at 5 Gateway Mall in Lincoln, Nebraska. As a clothing and shoe store, Journeys offers a wide selection of stylish and fashionable items for men and women of all ages. From the latest footwear trends to trendy apparel, customers can find everything they need to complete their wardrobe at Journeys. With a focus on quality, affordability, and customer satisfaction, Journeys is the go-to destination for fashion-forward individuals looking to elevate their style. Visit us today and discover the perfect pieces to enhance your wardrobe.
Reviews
"I was told no email no return by the store manager. 2 day old purchase with receipt. Manager seemed high. Will never shop here again."
"Great shoes, cool employees that are ready to help and start a conversation, and a fairly good selection of shoes to choose from. I recommend always trying the shoes on though; a lot of people I know have had sizing issues with Vans in the past."
"Ordered shoes for my grandson on December 1st. got 1 email about the order. Saying "thanks for your order". So, I know that with Christmas right around the corner, delivery could be delayed. December 11th I called the number given on the email contact. The customer service representative said the shoes were back ordered and were arriving at the store December 14th. Because I had no emails, this is why I called. I also tracked the package from the email, it said "unavailable". I asked the customer service representative if I will receive the shoes before Christmas, she said "YES". SO...I....WAIT... December 21st I call again. Again, no email or update about the shoes. Only the one email thanking me for the order. This customer service representative said the original date on the 14th for the back order was subject to change. The shoes were still on back order and I would not get them for Christmas. So.... why wouldn't your company send me an email stating the shoes were on back order in the first place ? That would have at least given me the option of canceling the order and actually purchasing a pair that I could have given my Grandson at Christmas. Completely understand back ordered items and delivery problems. Not keeping your customers informed is a huge fail on your part. HUGE!! I will wait for the shoes. This is the one and only time I will shop with journeys..Hopefully you will look at this and fix the problem for future customers. Sincerely, Michelle"
"My daughter really wanted the Vans slip on shoes, they just didn't work with her foot. The lady working had helped my daughter find a similar design on a shoe that ties, which ended up being the right one. Unfortunately they did not have her size in stock. We were able to order it on a Saturday afternoon and got it 3 days later shipped to my choice of home or the store with free shipping! I love the honest costumer service and quick turnaround!"
"The shoes here are wonderful. They have a wonderful set of staff too. I got my first pair of Vans and they found me the right size. Still wear them to this day!"
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