Durango Property Management 450 South Camino Del Rio, Durango, CO 81301

"Clients beware. DPM is the worst property management that I have worked with in recent years. They do not have a sincere interest in their tenants, as it pertains to providing clean, safe, and habitable living spaces. When concerns are brought to their attention, their demeanor is extremely defensive and unkind to the tenant. Their staff is unprofessional with their words and they continually speak over us (as the tenants). They do not take our concerns seriously and overall (in our opinion) have failed as a property manager on all levels."

"Durango Property Management is terrible to work with. They are unresponsive to property owners, contrive fees for owners time and time again, and do not adhere to the management agreement. We would NOT recommend using Durango Property Management to manage a property. They are dishonest, unresponsive, and overall, a nightmare to work with. Suggest avoiding them like the plague."

"I am a new owner of a unit in a complex managed by Janet of Durango Property Management. I called Janet with several HOA and related financial questions. I was amazed that Janet answered the call in person on my very first try, rather than letting the call go into voicemail, as seems "standard" practice these days. Moreover, Janet was able to answer all of my questions in a clear, concise and helpful manner. She is clearly extremely knowledgeable about the property she manages. I was most impressed."

"After a terrible experience with my previous "property managers," it was extremely pleasant working with Dawn and her team. They seemed legitimately concerned with helping us find a place to live, not just getting our money. It has been nothing but a positive experience, and I would highly recommend renting from Durango Property Management. UPDATE: After renting from DPM for about a year now, I still recommend them. They have great communication and are very easy to get along with."

"I've been working with this company for almost 6 months. When I first moved to the house, dirty from top to bottom. I have pictures of garage filthy, dust everywhere, greasy stove, microwave, Windows... Everything. They said they could send someone to fix the "issue" after I have moved. Really? I would have to wait for them to clean after I had my belongs in the house? Gross! Also, very rude. They didn't like the fact that I was unsitiafied and said that I could leave the unit. I would if I didn't have kids and if was easy to find a place in Durango for rent. Today, I called asking for someone to fix the house hitter. It gets too hot upstairs and no hit downstairs. The answer: "nothing we can do. The house was built this way. But I will see what I can do" Really? My power bill will be huge. They called later and left message: "the tech will go to your hours after he sees the dozens of people he has in the list. He's busy this time year" Really? The worse is that I have that in recorder. I wish I could post the pictures of the house when first moved and the recording saying that they will do nothing about the hitter. I feel very sorry for the owner."