Firestone of Durango,

2515 Main Ave, Durango, CO 81301, United States

"I brought my car in last fall because the air conditioner had stopped working. They informed me that the compressor had a hole in it and that the system needed to be recharged and quoted me ~$1000 for repairs. I was told that they saw a hole in the compressor. I declined to repair it at that time. A month ago I took it to another mechanic. He was unable to locate a hole in the compressor. He recharged the a/c and it has been working since. I do not know what happened that they notified me there was a hole in the compressor but I am grateful that I decided against the repair. I gave two stars instead of one because they were responsive in getting my car into the shop on short notice and they were polite."

"don’t ever come to this place unless you want an absolutely terrible experience had a scheduled appointment for 11:00 am a week ahead of time went in and the owner specifically said they don’t have time for the appointment I SCHEDULED A WEEK AHEAD OF TIME drove 60 miles just to get told their to busy would give 0 stars but it’s not option for a terrible establishment like this one."

"I had a headlight out on my 2006 Prius, which my husband looked at changing. In the end, I said let's just have someone else do it, it looks too complicated. I called Firestone and spoke to Mike, who was super friendly and helpful. They had a cancellation this afternoon so I was able to get my car in the same day. They replaced the bulb quickly, and I'm a very satisfied customer! Thank you Firestone of Durango!"

"Posting under wife's account. I got new tires and a 4 wheel alignment. The entire process was easy, efficient, and hassle free. It was a great experience and I plan on returning as a future customer."

"My SUV was overheating on my way to work the other morning. I made a few calls around town to different auto repair shops. This one stood out because they were willing to look at my vehicle the next day! I dropped my car off Tuesday after work, they were able to look at it at 8am Wednesday morning and replace the water pump right then. I picked up my repaired vehicle Wednesday after work. Amazing service, reasonable price, good central location, friendly employees, and quality repairs. What more can you ask for."