CIV Plus - Vape • Cannabis • Nootropics

"Horrible experience, very rude staff I will not be returning to this shop. I went in asking for something on the lighter side and the guy who assisted me gave off the impression that he didn’t really know the products he was selling. If you’re looking for a better place with people that actually know what they’re talking about I had a great experience at the Despensary."

"I've been going here for over a year. The last 6-9 months its always the same staff they know what I want and know my face. Which is great! Even though I'm a huge pain in their butts always happy and go out of their ways to help."

"Had a pretty bad time in here the other day. I haven’t vaped in a few years so needed some coils and vape juice and maybe my knowledge of wasnt the best anymore when it came to vape stuff. I tell the lady I’m looking for some freemax double mesh .2 coils. She’s like uhh well we have a lot of freemax coils. I was like okay If you show me the coils i can tell you which one. Then she just says what’s ur name to look me up in the system. I tell her my name and say I haven’t been here for a few years. Well she doesn’t find anything in the system. So she asks me what’s the color of the box, blue or black? I say I think black but I can confirm if you show me the coil. So she gets out the box and asks is this the one? I say idk can I see the coil, she takes it out and I confirm that is the correct coil and tell her. She’s like you know there was picture on the box right? I just say okay I’m sorry. On to juice, I tell the lady I used to get this skittle flavored juice on this wall back when I was vaping (west wall.) she doesn’t even look or ask questions, just in a rude manor says well if it was on that wall it was going out of stock and we don’t have it, again I say I’m sorry and I didn’t know. She does actually eventually seem helpful when she’s like you may like Ice Fruitia. I just say okay since I just want to leave. Well I get home and try the juice and it’s some menthol juice…….. she didn’t even tell me this, kinda think you would right??? Well anyways I had a horrible experience and stuck with menthol vape juice that I would never have gotten if I known. I will be looking elsewhere next time."

"Customer service makes this vape shop run circles around others! I stock up when in Des Moines because i love this staff and will remain a loyal customer!!"