Casey's,

6565 NW 6th Dr, Des Moines, IA 50313, United States

"Went in on a Sunday morning to get coffee, they had cups and coffee but no lids. The clerk said he would go try to find a lid, they had no lids in the store, so he said he was gonna go outside and look for a lid, when he came back in he did not inform me that they did not have lids ,he just went behind the counter and talked to some woman. A coworker came in carrying 2 kittens and both employees were handling the kittens while they were making food, this is very unsanitary I will never go to this Casey's again."

"Ordered three pizzas for my wife’s classroom in the morning to be ready at 2:15PM. When I walked in the two young men in the back continued their conversation for quite a while before acknowledging me, and once they did it was discovered they hadn’t even started my order yet. The young girl at the register was nice and apologetic.. thus the reason for the one star."

"They forgot half my order for the delivery that I paid and tipped for. When I called and spoke to the manager,Cory Davis, I received a lectured for several minutes on why it was not Casey’s fault. However the missing items were at their store still not handed to the door dash driver. I can’t believe how incredibly rude the manager was. Just take some ownership and make it right. Remember either way it’s certainly not the customers fault!!! I have been a long time Casey’s customer that will take my gas and dinner business to a business that values their customers."

"My husband and I stop at this Casey’s every Sunday AM around 7:45. There is an employee named Charles who is exemplary! He is completely cheerful week after week! He does way more than his job, frequently doing more than he needs to! If I had a business, I would want Charles working for me!"

"Like Casey's but this location's staff are quite unprofessional. Stop by on my way to or after work and there is a work who will use inappropriate language and non work appropriate interactions when working. Disappointed that he would represent himself as a Casey's employee like that."