Key Property Management

"I have been working with Key Property Management for almost 11 years...When I first left Las Vegas/Henderson (and thought I could manage properties from the other side of the country!), Brian and Randy helped me out when an AC went out in the middle of July in one of my properties...they stepped in, and took such great care of the tenants (and of me!). I've loved working with the team ever since (Shayna--thank you for EVERYTHING). For 11 years, they have kept my homes rented, in great shape, and the team is a joy to work with. If you need a property management company, I couldn't give a higher recommendation!"

"I was in a wrongful eviction case, which has been closed in my favor. Not only was the paperwork incorrect on the eviction notice, like the main complaint, but the person representing the company had no idea about the case or evidence that was presented on behalf of the company. I also have a recording of the walk thru completed just before the court date for the Eviction case with the rep clearly stating I keep a clean home as well as compliments throughout the walk thru. The lack of communication is astounding. Never has a complaint been made against me nor has the HOA contacted me in any form. I am a victim of domestic violence which this co has tried to use as ammunition against me and my children. They are trying to get me to pay eviction fees, about 500$. I am not paying for their failure. The court stated if they want to try again a formal eviction must be opened. Good luck, I'm still here for a reason."

"Key Property Management provided me a great first time experience. I was moving cross country and worked with Cynthia to find me the perfect place. The process was easy and she was very personable, communicative both during the process to find a place and during my whole stay. I was able to reach out to her with any questions during my time living in a new city. Very grateful to have worked Cynthia and will recommend this company for any needs!"

"My two years on the property were great. I had no issues with service or maintenance of the property when or if I needed to contact Key PM. The staff was very pleasant and always very helpful. I loved my stay at the property, moving in and moving out was a good experience."

"A/C is out. Called it in. The maintenance guy didn't want to send someone over to look at it and was asking me to do things to "fix" it. Im not a certified HVAC specialist and sending YouTube videos and expecting me to try to fix it is unacceptable. Not to mention, they use a 3rd party vendor to fix a/c issues. So why he couldn't simply just send someone out here to come look at it im not sure. Poor customer service. My place is inhabitable. Was told a technician was scheduled to check on a/c. It was never scheduled. No one showed up yesterday or today. Apartment is now 81 degrees. Dont say that you are going to do something and not do it. Very unprofessional."