CVS

"Worst customer service I’ve ever experienced. Went to get my meds, was told “sorry I’m too busy to fill, I’m already behind. You have to come back tomorrow” I come back tomorrow, waited in line behind just 1 person. Ladies didn’t even bother to give me a chance, started closing the doors to the pharmacy and said that they were closed for lunch now. No apologizes nothing. Worst service I’ve ever experienced I will never return to CVS after this."

"Every time I go through the drive thru it’s always closed. I have kids and I don’t want to have to take them all out of their car seats and bring them inside and wait for 20 minutes with screaming children while we stand in line for the pharmacy. I switched to this pharmacy because I wanted one with a drive thru now I’ll be switching to a different one because I can’t keep going without my medication because they can’t keep their drive thru open."

"Hands down the worst customer service I have ever seen. Big mix up with my prescription and I was attempting to explain the problem to the tech. Doctors, insurance, pharmacy, trying to get it ironed out. Tech on the phone was as rude and combative as I have encountered. She hung up on me twice. Very unprofessional and rude behavior. I have pulled my business and would not recommend this business to anyone. I would recommend you vacate your building and let someone who is actually interested in running a business occupy it."

"This experience is solely about Samuel... Well, they really need to reprimand pharmacy technician Samuel, as he's a very rude individual. He tried to shoo me and other customers away. He wouldn't use a coupon for my Mounjaro rx, which on the day he helped me, would have saved me $6, but would later save me $66 (it was originally priced at $91 but $25 with manufacture's coupon) with the manufacturer coupon I tried to have Samuel enter for me. He also tried to chase me away from purchasing Januvia, as it too costed $91, but was $5 previously. I don't believe that this is how a pharmacy tech should treat customers. Customers, like myself, go to CVS for our rx medication that is prescribed by our health provider, not for fun. He also didn't look for the other medications that I told him was ready but didn't show up when he did a quick search. But the next few visits, the other pharmacy techs could see my orders and combined my multiple accounts. Other than this, the other pharmacy technicians and pharmacists were kind and helpful, and more importantly, not rude. Please reprimand Samuel for trying to shoo off myself, as well as the other 2 elderly customers who were just trying to pick up their prescription. Those 2 men made a comment regarding how rude and unhelpful Samuel was, as well. Here is the information regarding the visit with Samuel: Reg#15, TRN#8087 CSHR#2130629 STR#4816"