HIS Hawaii Kona Branch (エイチ・アイ・エス コナ支店)

"Super warm, efficient service."

"I purchased my Japan Rail pass voucher here for an upcoming trip to Japan and it was really great to have somewhere close by to pick it up in person. They were helpful and very professional and even give parking validation."

"It was very convenient to purchase & pick up our JR Pass from HIS Kona Branch, the service was very prompt with very polite and friendly manners. We highly recommend HIS Kona Branch, definitely will use them again!"

"I needed a Japan Rail Pass before I left the island on a week's notice. Chieko and Yasuko were super helpful and got me set up with an appointment within a day of me calling! They were very accommodating of my schedule as I could only be in Kona for one morning. I was able to get in and out with my passes in 5 minutes. If you're looking to buy a JR Pass for ¥4000-¥5000 cheaper than the online price, I highly recommend contacting this HIS branch!"

"Live on the Big Island and found HIS Hawaii -Kona as a place to purchase the JR PASS for my upcoming trip to Japan. I normally buy the pass online and wait for them to send it via FED EX but my trip was fast approaching and I needed the voucher in hand before leaving for vacation. Service rep at HIS was very efficient and processed my voucher in less than 10 minutes. Just needed to fill out a form and show my passport to the agent. When I arrive in Japan, I will exchange the voucher for a JR PASS. Highly recommend HIS for this service and perhaps more I'm the future. Great for Japanese Nationals visiting the Big Island!"