LANAKILA HEALTH CENTER

"Free TB test"

"Surprisingly good experience for what looks to be an institutional, cold medical building. My TB test was efficient and all the paperwork was done accurately."

"I visited on 3/21/23 at 11:35AM. The woman working the center both wearing a black top, black sweater, black and white long skirt and a black surgical face mask was extremely rude. At first I couldn’t imagine why, but as the bad experience went on it was clear that it was discrimination. It was an awful experience so much so that I could not hide it when the woman I worked with in line 2 greeted me. She asked how I was and I told her that I was ok, just upset by how rude the woman at line 1 had treated me. The woman in line 2 was kind and apologized for her. Definitely a horrible experience. To anyone considering coming here avoid it at all costs. No matter what you have to do, do not subject yourself to the treatment you will receive here. Customer service training is desperately needed."

"Rude, rude, rude honestly if you were going to work in a service oriented job then cha get your tone of voice. Okay your having a bad day I get it why you letting other customers affect you. Whole day was jusy ruined that ks to the white ungrateful chubby lady behind the counter with a tattoo took me the whole day getting over how bad the service was. Honestly the managers should look into retraining these people!!!!"

"I’m sure the rest of the staff might be nice, but the woman/clerk I talked to (who did not bother giving me her name) was incredibly rude. I’m shocked by the way she answered my questions as it could have been a very simple conversation, but became difficult because of her attitude. I’ve worked in customer service for 8 years and despite some of the rude customers I’d get, I would never reciprocate that attitude. This is not something I’d like to hear first thing in the morning. If the woman who helped me is reading this, I was patient and answered thoroughly, but if you are having a tough day, please don’t take it out on others. You don’t know what we’re going through either. Besides that, this place is quick about getting your TB test done and sending you a record of it."