Aina Haina Family Dental

"Awful experience! 0 stars. He didn't introduce himself (until a few minutes later when he started yelling at me that he was a professional and this is his office, so perhaps he's the dentist/owner.) so I don't know who he was, but I came in for a filling and some guy came in and asked immediately with no greeting, "What's up with that lower right wisdom tooth?" I calmly but with surprise replied, "I don't know, I'm not here for that. I only learned about it when you guys showed me the x-rays a few days ago, but I'm just here for a filling on the bottom left." He asked if I wanted to consult with the surgeon and I said no. He said there could be problems later etc etc. I said, "Talking about cutting into my jaw and ripping part of my bone out is too much for me right now, but maybe I can talk to somebody about it later. I have a lot of anxiety being at the dentist, because of some bad experiences. I'd rather focus on the filling I'm here for and not discuss major surgery." And this grown man tells me to calm down. Like that's ever helped ANYONE in the history of EVER... And besides, he was the one that needed to chill out and discuss the procedure I was there for, and not try to coerce me into a surgery that I have no need for. A woman expressing her feelings isn't an invitation for a man to be tell her what to do, and I don't take kindly to misogyny. So I replied in the cheeriest tone I could muster, "Don't tell me to calm down, I will deal with my emotions myself." Ohhh boy, did he not like that. This man starts going off on me. Telling me that he will tell me how to behave in his office, that I have to listen to him, I have to do what he says because he's in charge and he's a professional and this is his office on and on. If he was a cartoon, he would have been blowing steam out his ears and the top of his head. I decided right then this man was not going to touch me at all and certainly not work inside my mouth, so I stood up to leave and told him I would not be continuing. So he tried to take control over me once again by saying he is not going to work on me - which is ridiculous, because I was already trying to leave, literally gathering my things, and he is yelling at me telling me that I am not welcome and I am expelled from his practice and on and on. All because I wouldn't acquiesce to his need for dominance. It was insane!!! Awful awful awful. He seems like someone who is used to controlling everything around him and not being stood up to which is kind of my specialty, speaking up. I don't have different respect for somebody based upon who they are, I respect everybody because they are people. But his idea of professional respect was to be obeyed and for others to not have or share difficult feelings. Considering his shoddy bedside manner, he shouldn't be too surprised that he doesn't provide feelings of comfort and safety for somebody who is anxious about the dentist. The one star I'm giving (because I cannot give zero), goes to most of the girls working there. Of course he's hired a bunch of young gorgeous girls! The way he treated me makes me wonder how he treats them. Probably depends on how docile and accommodating they are, but that's life in the patriarchal world in which we exist. I'm just glad this wasn't an emergency. I can shop around for dentists. The disclaimers I had to sign were alarming, not indicative of quality work. I've been to several dentists and never had two pages explaining how they might screw it up so it'll require more work, but it's also your fault because you probably didn't obey the dentist. So just in case he decides to read this, which I hope he does... The correct way to handle somebody's feelings is to acknowledge them and ask what they need to be comfortable. If you're in a situation where you have power over someone, e.g., you will give them drugs and have your hands and metal tools and needles inside their body and everyday when they eat they will be affected by the work you do, perhaps you should care how they feel going into the procedure."

"As soon as I walked in Nicolle remembered my name and made me feel welcome. Also as the doctor was working on my teeth (he did a great job) Jen assisted him and made me feel at ease. All 3 of them did an exceptional job and I am happy I decided to go to them! You won't be disappointed!"

"This place opened up only a couple months ago!! ... and they accepted my insurance... ... and had openings pretty early... ... and are open until 7pm on some days... Whatttttt??? Anyways, my boyfriend and I were able to book 5pm and 5:45pm appts on Friday. My BF even ran late but they still serviced him at 6pm! As I sat in the chair during my cleaning, I guess I looked tense and petrified. Dr. Yoo kept asking me if I was ok. .. and I kept saying yeah, until he asked me if I was traumatized by a bad experience because I definitely did NOT look ok. It got me thinking, who HASN'T had a bad experience at the dentist?!?!? Thankfully, this experience was definitely the most pleasant one. I loved how he reviewed my xrays with me. Apparently, when I brush I favor my left side. Haha. And I have small decay forming on one tooth YIKES but he said I just need to floss everyday and it will be ok because I have strong bones and good enamel or something like that. (But I don't like flossing) Today is Day 3 of my daily flossing challenge. Wish me luck."