St. Luke's Clinic

"thank you always! The nurses, doctors, and everyone else are very nice people, so you can receive medical care with peace of mind. There are almost no mistakes that are unique to the United States, and you can receive medical care that is as smooth as in Japan, with no stress. Family doctors on the mainland are full of mistakes, and medical institutions cannot communicate or cooperate with each other, so the problem cannot be completed at once. However, this is not the case here, which is very helpful. thank you very much!"

"While I was visiting from Japan, I had sinus and ear infections with fever. I called this clinic that I was referred by the Japanese travelers insurance company, then they told me to come in 2 hours. After I admitted they treated me quite quickly. I got an IV with antibiotics etc. and felt so much better afterwards. All the staff members, nurses and especially Chie Sensei were all friendly and attentive. I’m glad I didn’t go to one of those urgent cares that make you wait forever. I’m more than happy with this clinic, and I would definitely recommend."

"Poor service, really rude to patients, not concerned about treating your symptoms accurately. They even handed out the wrong patient documents to the wrong person. Really unprofessional and under qualified. Do NOT recommend."

"I tried using Dr. Soma and this clinic as my PCP and it turned into such a headache. I got some blood tests done in February of 2022 for my work, which was prompted to be done by my work's insurance. Dr. Soma sent me to Clinical Labs in the same building for lab work. I unexpectedly received a bill from Clinical Labs for the procedure because the clinic provided the wrong medical code. I called the clinic, was transferred 3 times and then the call ended. I called back and was put on hold for 45 minutes then hung up on. I called the next day and was told they couldn't help me because they didn't know what I was talking about. I called back again and asked to speak to the Dr. directly and explained the situation and he told me he would take care of it. He sent another code, but it was again, the wrong code. Dr. Soma gave me access to an app where I could contact him and I spoke with him directly about the issue and he said that he had provided every code he could think of and just told me that there's nothing more he can do about it, and I would be stuck with the bill. Clinical Labs would send me a bill almost every month for 1.5 years and every 3 months threaten to take me to collections even though my insurance assured me I didn't have to pay. My insurance sent 2 letters in my behalf To Clinical Labs which they claimed they never received. After getting yet another bill my insurance contacted them directly for the 5th time and threatened legal action and both companies came to a settlement on the payment. All of this because Dr. Soma and the clinic couldn't be bothered and had an attitude of, "Oh well, hate it for you." I got billed and threatened with collections over a bill that was not my responsibility for A YEAR AND A HALF because of this clinic. Please note all of the other one star reviews and stay away from this place because it's truly awful."

"AVOID THIS CLINIC - Extremely terrible patient management and so you may end up losing your health. Needed to see a doctor due to painful symptom, was suggested to change PCP because the one on my plan is busy for a while. After I changed PCP I called them again and they said the new PCP is even busier so I had to wait even more. I explained everything but they don't help me. Unless you can wait for three weeks for your health this clinic is NOT WORTH CONSIDERING."