Naval Health Clinic Hawaii Makalapa

"I visited the sick call clinic this morning and had a great experience. The Hospital Corpsman at the check-in desk was very professional and welcoming. HM2 Park was very friendly and helpful. She provided exceptional care while checking my vitals. LT Cook was so pleasant to work with and provided great medical advice and care. The pharmacy team was quick and friendly. This entire staff is awesome! Everyone is upbeat and happy. Keep up the great medical service! LCDR Acfalle"

"We were turned away. They said they were "full" and were unable to see anyone else for the day. Their walk in hours are 7a-11a. We arrived at 805a."

"We were signed Dr. Rachel Newtown for our pediatrician but there are no numbers to schedule an appointment. Every single number listed leads to the same automated operator with no option to schedule an appointment. How is this okay?!"

"Called and made an appointment. The lady failed to tell me that the appointment would be located at the Oahu Family Medical on Hickam and therefore made me late to my appointment and I could no longer be seen. Horrible communication. Do better."

"If I could give zero stars I would. BE WARNED about involving your physical and mental heath with this location. No one wants to help, give referrals, or focus on healing. I seriously think this location should be audited (Office of Inspector General? HIPPA?). Not one person involved with check in, Appointments, referrals, should be in the healthcare field. This is a horrific "show" of a "clinic" that should be seriously looked ethically. Start with what it tales to make an appointment through the "appointment system". End with the PC doctor who decides if your chronic illness is worth his time. You have been warned."