Central Psychiatry 5440 West Sahara Avenue, Las Vegas, NV 89146

"The staff lack in communication and customer service skills. They always have an attitude if they answer the phone normally it goes to voicemail and they never call you back. I've been here for 8 years and if it wasn't such a hassle to change offices I would. The staff act as if it's a burden to try and get a PA on your medication you need to take to stay alive. I would not recommend this office to anyone. The doctor is always late for my appointments. It is mainly the Medical Assistants that I have the problem with. No empathy or compassion for their patients. No follow up skills or team playing due to them not communicating with eachothe."

"I do not recommend. I would get bills saying I spent 20 min each visit when I didn't even talk to Dr okorofor for more than 5 min on video chat. She would constantly push her religion on me every call and I would continuously tell her I'm not Christian. If a Christian holiday was coming up or passed she would ask what I was doing/did I remind her every single session that I wasn't Christian "well maybe if"- like what? Really? I started doing my appointments every few months instead of every month then I just stopped going. Don't need you or your Bible thumping religion"

"Went back to Dr. Del Rosario after over a decade of not seeing him. Still very professional and helpful. I had a question about the medication he put me on and called after hours. My call was returned promptly and the person who called was able to help me and was very kind and professional. I’m glad Central Point Psychiatry and Dr. Del Rosario are still here to help me with my needs for treatment."

"This is one of the worst offices I have ever had the displeasure of dealing with. Never do they return calls when you leave a voicemail or answer their phones. Check your billing too. You spend at most ten minites with your doctor and they charge your insurance for 39 plus minutes. Wish I could say the doctor is worth it, sadly this isn't true either. You tell them how meds are making you feel and they want to up your dose, add the fact that they don't act like they even remember you. Topper is you get scheduled for a time and they just decide to see you whenever. Horrible experience all around and has left me feeling more anxiety then when I first started going."

"I’ve been a patient here for almost 12 yrs. The staff keeps getting worse and worse. They never answer the phone and when they do they leave you on hold like you have nothing to do better with your time. I called at 9am this morning which is the time they open. I was caller number 2. No one picked up. After being on hold for over 30 mins I disconnected the call. I called back and left a voicemail because I need documents that the judge is asking for. Hopefully they respond to my voicemail sooner than later. I have offered to work for them on several occasions being I have the experience and they obvious need the help. It’s not the Dr I’m seeing there, it’s the people that they are hiring. When your in the field of dealing with peoples health, your patients should always come priority"