FYZICAL Therapy & Balance Centers - Spring Valley 6785 West Russell Road, Las Vegas, NV 89118

"They won't schedule in advance and they are all full for weeks, can't get proper treatment without scheduled appointments. No personal care as there is only an automated generic system for scheduling, they do not care about giving proper care for patients. Terrible service for patients."

"I can already feel a slight difference in my neck pain and it’s only been two sessions. I left there the other night after JD worked his PT magic with some much needed relief. I look forward to going 3 days a week for the next few months."

"My experience at Fyzical Therapy and Balance Center are excellent. They were so professional and at the same time their makes you comfortable. From the front desk to all the Therapy staffs. John, nick, and two more therapist ( sorry could not think their name) that i encountered. I am recommending them because i knew they know what they are doing as a therapist also they are professional and very nice with patients. Thank you."

"The Staff @ Fyzical therapy are awesome they are very attentive to the needs of patients. I would recommend them all. Best of Las Vegas."

"Run! The pt that did my evaluation was dismissive, curt and impersonal. I felt like I was invisible...when I asked questions she rushed answers or said nothing. She didn't explain anything unless I pressed and then acted annoyed. The physical part of the exam lasted tops 5 minutes. Though I made it clear on the paperwork and verbally that it wasnt just my neck in pain..that a couple days before I couldn't even walk and even though my dr had made a general pain report so that they would address it all..she ignored that and was intent on only treating my neck. When I asked if I might be out of alignment due to a fall she shouted NO!..I circled back later and she said pain goes down not up. ??? Before the appt I asked by phone if I would be treated that day as I needed relief and was told yes. The pt took me up to the desk to get future appts scheduled. When I told her what they said..she rambled off that it was just an evaluation that day and something about not getting massages and walked away. She didn't make eye contact with me the entire time I was there which is remarkable. Also my dr only ordered 6 visits..she set a schedule for 12 without even seeing how I respond. Later I called in to see if I'd be working with her to change that but the receptionist had already placed me with another p.t. because she knew when I asked "is she always like that?" She didn't respond. Later I thought about it and based on her behavior and her poor evaluation I didn't feel safe having anyone work off of that and I didn't want another drawn out evaluation. At this age I don't have to put up with that kind of behavior and pay for it to boot. Physical therapy is supposed to comforting on some degree but the patient should always be treated with respect and genuine concern. She had me propped up on a table the whole time while I had to finish paperwork ...she sat in a comfortable chair. When I expressed that I couldn't stand the pain any longer..she did nothing and said nothing. so I laid down but then I couldn't hear without turning my head which I couldn't do. When I sat up and said this isnt working either. She completely ignored me. I cancelled all my appts. that night and I am letting my insurance company know how they treat patients. Fyzical did a great job at the location in 2018 but its changed too. The last time we were there it was rush rush rush. I'm sorry I wasted my time thinking this new location might be better..it was the worse evaluation I've ever had."