Speech Therapy Center of Excellence

5516 South Fort Apache Road, Las Vegas, NV 89148

"I had to wait more than 6 months for the first evaluation appointment. They charged $236 for this first appointment before going in to see the therapist who informed us that there were only appointments available for the first therapy 6 months later. This does not work for a child who needs immediate therapies. Basically they stole the money and tricked us into believing that they were going to offer a service. Don't go to this site, they deceive people just to get their money."

"Great staff. I've had a lot of success working on my speech after stroke issues. Highly recommended!"

"Clearly they don’t care about patients. I missed my son’s first appointment due to the fact that there was no email, call or text to remind anyone of the appointment time or place. Today was the rescheduled appointment which I was told over the phone was at 1:30 PM. I get there with my son and they tell me we missed the appointment that it was at 1. They tell me they called an old phone number that neither the pediatrician or myself gave them because the number hasn’t been used since December 2021. Not sure where they pulled that number from but the way the front desk receptionist spoke was very rude and inconsiderate . They wasted my sons times and our gas and lied about me giving them that old phone number. I don’t recommend them; as you will be given the run around and your time 9/10 will be wasted."

"My daughter had been a patient since 2019, in that time period we had 6 therapist. So an extremely high turn over. My kiddo made very little progress and then the therapist recommended that my kiddo take a break from therapy. I talked with the owner and expressed my concerns and how I did not agreed with this decision. Erica the owner was extremely rude and wouldn't listen. Insisting that a break was needed. In the end this is not up to the therapist but my child's pediatrician. I made a call to him and he ageee that my kid should continue services. The staff at speech center for excellence clearly has 0 clue what they are doing. Do not take your kid here."

"Parking at this complex is limited. Waiting area is small, and even more limited due to COVID. Would recommend waiting in your vehicle. Unfortunately, not wheelchair friendly. Doors are not automated. Note: Prior to COVID she was already receiving services here with a therapist that has since left the practice. We stopped services due to COVID and underwent a new assessment to start sessions again since overall we were happy with services and the practice. Update: A representative from the practice called me to discuss the concerns that I had originally reflected on my review therefore I have removed initial concerns originally posted."