Joel Gonzalez: Allstate Insurance

"Joel Gonzalez (and family) has been my agent and friend for many many years. He/they have always been there for me through thick and thin and treat me like family. I trust him completely and am grateful that he always has my back."

"I’ve only used 3 insurance agency’s since I moved to Las Vegas. 1 that would not honor a claim (dropped them same day). Another that tried to almost double their rates in 2 years even though no claims were filed (did not renew). And then I found Allstate’s Rep Joel Gonzalez. Based on his recommendations and prices, I purchased homeowner’s and auto insurance policy’s (and was glad I did). I had a water line burst and thought I was going to have a nervous breakdown. However I called Joel and he said it was covered and the plumbers went to work repairing it the next day. It was great! Thank you Joel Gonzalez and Allstate."

"I've been with this agency for over 25 years. They're the absolute best, and I'd never dream of leaving because they've always been so helpful. I went through a period where every member in our household was in one or more accidents. The staff at the Gonzalez agency always went above and beyond to help us in every way possible. Even if I just call with a question, no matter how silly it may be, the agents are knowledgeable, courteous and personable. I highly recommend."

"My rates increased 3xs from the start due to high milage. After i explaied and showed proof I wasnt driving the same amount that they were saying I was, they still tried to increase my coverage. My rate started at $208, then raised it to $227 the second month, they tried to raise my rates to over $300, and when they "fixed it" it was still $288. I had to call All State myself during after hours to ask why such a huge jump. After getting hung up on and people pretending to have a bad connection, they brought it down to $159. My question is why do I have to fight with a company to keep a policy at the correct amount that we agrred upon. This whole experance put a terrible taste in my mouth. I dropped Allstate after nobody can tell me that my $159 payement was all I owed, I was calling over and over asking why was it still at $300+ after my policy was fixed. Terrible experance all around."

"I have never had an issue with Allstate. When I had my car accident, Allstate provided an attorney for me (gratis) after I was taken to court by the person that hit my car. With the help of the attorney, this person was ruled to be at fault. The Gonzalez Agency has been more than my agent; they have been my friend. I have been with them almost 14 years and it has proven to be a great fit for me. Kenneth Turner"