Sears Appliance Repair 46-056 Kamehameha Highway, Kaneohe, HI 96744

"Corn, was completely professional and was truly concerned about providing great service! He took the time to show me what he repaired and gave me very helpful tips and some further understanding of how my washer operates. Thank you so much! Deborah"

"Don was great! He was very knowledgeable and efficient in doing the repairs. He even showed me how to recalibrate the oven on my own if necessary."

"2nd try with 2nd Technician was a 5 star, but the whole experience was not great. 1st technician on first try showed up after 5 pm, but didn't even phone me and indicated I "wasn't home" so he left. NOT TRUE! Then I couldn't get ahold of any real person to talk to to reschedule, except when I got diverted by phone to a medical alert salesperson, I won't be using Sears Home Service again. Very very poor customer service."

"Shout out to Ryan, he came over to my hose and did a diagnosis and ordered the correct parts for my washer. He later came back to install the parts perfectly. He’s a professional, courteous and very polite, he represents Sears so well! Thanks Ryan"

"Service technician, Taylor a relatively newer technician was assigned to repair (the third repair call) our microwave at a time when technician Richard was on site to repair our range. Richard needed a part which fortunately Taylor had on his truck. With the part available via technicians' action, Richard was able to repair the range in short order. He then assisted Taylor with the microwave repair for which parts had been ordered, shipped and received. The repair of our over the range microwave was an onerous task had Taylor been working alone. The cooperation and coordination between Taylor and Richard was great to see with, after some time, a successful repair. Great job by two technicians we trust! Our Sears Protect Plan cannot be beat!"