Windward Hyundai Service Center

"If it would let me go negative stars i would. I took my car in for a safety on 2/20/24 and also an oil change, tire rotation and a anti theft recall. I was charged $186 and was told that my right blinker wasn't working and it would be $991 to replace everything to fix it. I said no thank you and took my car home. Today 3/2/24 I went to Goodyear to get my safety done and they let me know that there is NOTHING wrong with my blinker, that my oil was dirty, and that my alignment might need to be looked at but I passed the safety. So that means they were trying to charge me almost $1,000 for a blinker and didn't even do the oil change, I doubt they did the tire rotation or fixed the recall. Probably just slapped the sticker on. Not happy. Edit: 3/4/2024 You said the same thing to my husband and we did reach out but still have yet to receive a reply so I will be calling today. The video is my car 5 mins after leaving the Windward service place. Edit: 3/14/2024 At this point its ridiculous I have sent 3 emails and STILL NO REPLY. I going to make a complaint to the BBB it's ridiculous that you can't trust this place. The carsalesman side of it was awesome bit other than that don't buy a car from here."

"I prepaid for my broken side mirror to be ordered from Hyundai, ensuring an original part will be installed. I was scheduled for install on Tuesday, so I came for it. Dropped off my car and after two and a half hours, was told that the part delivered is of a different color. They said that I need to pay an additional $195 for someone else they know to repaint it, and that they can't assure me that the color will be the shade same. Also, that the painting will be done on Friday, three days away. I asked the service advisor, as to why they scheduled me to get it installed when the color is incorrect and they have not taken action to repaint it themselves, and why I had to pay for their error in the color. I paid upfront, without hesitation and now they got me hostage because they said I should instead fetch my car with the wrong color side mirror on and they will have me get in touch with the paint company to have it painted myself. I asked for the manager and they said that he's in a meeting. This service company has a lot to answer for, including lost time at work on top of this bad service."

"The worst service I have ever experienced. My 2015 Hyundai Santa Fe had engine issues, I had to have the vehicle towed to the dealership. While the warranty company is still reviewing the case, I have never once received an update from the service department without first reaching out myself. When I call the service department I often wait on hold for 50 minutes, yes 50, or more without ever talking to an actual person. Terrible service, would not recommend."

"Oxygen sensors was replaced under warranty, great. But the tire balancing I paid $69+ for was still off. Went to another shop and the problem was fixed."