United Appliance Services

"United appliance man came to fix our dishwasher. Very nice man name Mike… I was very satisfied and recommend them, especially Mike…."

"Biggest scammers. Sent by AHS. I already knew how the experience was going to be when I read the reviews on here. Fridge was broken, does not cool, tech came out for 10 minutes. Replaced some misc part, didn't leave paperwork at all. Claimed it didn't fix the problem and said AHS would call me in 2 days. (AHS haven't BTW, it's been 3 days) Tech claims not normal wear and tear. How? A fridge.... Of course I'm sure AHS will tell me they have to go with what the tech's assessment. Why wouldn't they, UAS gets paid out of my pockets and AHS doesn't need to pay. Awful... just know if AHS sent these guys, you are already SOL."

"The repair guy, Mike, “fixed the code” on our washer when the assignment was to “fix the washer because the front door unlocked and flooded our home 5 times within 48 hours.” He left, the washer flooded our home again, I called him and he wanted to argue with me that he “fixed the code” so it’s pretty much no longer his problem. He was condescending and incompetent! I would give him a minus 100 if I could! If you don’t want to do the work, close your business. Sent to us by American Home Shield."

"Felt like I was scammed/cheated. They were sent by Samsung to repair my dishwasher. The tech said that due to the damage he was not able to repair it. I get a call the next week asking for $95 for a service call. I never got to choose my service provider, Samsung sent them, they did nothing, and they want to charge me $95. BE CAREFUL WITH THIS COMPANY"

"This company was sent to me by my warranty company (American Home Shield). The technician that came out never introduced himself and was very rude the entire time he was in my house. He inspected my broken dryer, told me he reset the thermostat, and then told the warranty company he was going to replace it. He inspected my broken microwave door panel. He told the warranty company the panel was broken from excessive wear and tear. The plastic door panel damage occurred when the screw holding the handle came out and broke the plastic panel. He inspected my two-door refrigerator. The plastic guide for the second door broke and the spring pop out. This only happened about two months ago and he told the warranty company that the plastic guide was broken from excessive wear and tear. I found it funny that the technician never discussed these issue with me in any detail and made some very broad conclusions regarding what actually happened to the appliances."