Best Buy

"So I stopped in mid-afternoon to purchase a 65 inch TV. I had done my research and had two TV's I was deciding between. I asked for assistance to answer a couple of questions and was told someone would meet me in the back. I waited a good 30 minutes and went back of front to ask for help again. Eventually someone came to help me but unfortunately he wasn't really knowledgeable so I just selected on my own. Once I paid for the TV I pulled to the front to get it loaded and the salesman came outside to tell me he didn't think it would fit in my car. I went inside with a tape measure and the box was approximately an inch and a half wider then my back seat. I asked if I could take it out the box and was told no. At this point I was late to get my daughter from daycare so I had to leave. I was told the purchase would be transferred to an online pick-up and I could come the next day. I arrived the next day, parked in on-line pickups and sent the message that I was there. I also went in and let the person at the front podium know I was waiting. It was raining off and on that day so I was trying to time things in-between showers. I sat in my car for a good 25 minutes and went back inside to see how long it would be. The girl at customer service was honest and said she had forgotten to send someone out and asked me to pull to the front. 10 minutes later a guy comes out with the TV and literally sat it on the curb. He told me that was the most he could do. The plan was to put it in the trunk and tie it down because I live right down the street. I was struggling to get it on the trunk on my own when two nice ladies stopped to help me. We got it securely tied down and I was on my way. I'm upset because not only am I visibly 7 months pregnant, I also had my 3 year old daughter in the car with me. The worker had no consideration and literally did nothing to help. I was annoyed with the entire process as multiple workers (probably on break) walked past me while I was struggling and offered no assistance. I am a long time customer with this location and have purchased a desktop, laptop, phone and refrigerator in the past. Needless to say, I won't be spending anymore money with them."

"Store is well stocked and staff is helpful. Store is clean and well organized. Staff is knowledgeable and can answer questions to assist in choosing which product is best for you. Best Buy credit card offers no apr so if you're making a big purchase, it's worth looking into"

"Best buy is my go-to for electronics, online pick up has worked flawless each time. Centennial is definitely my favorite location."

"Today is Thanksgiving and they were open. My family loves to eat the baguettes with our turkey dinner we toast them and they're absolutely delicious. Today I bought a bag of five baguettes for $$5.50 and she gave me a free large baguette and said that everyone gets one with purchase today since it's Thanksgiving. I absolutely love this place the food and sandwiches are always on point and delicious I can add or take out whatever I feel like having. Love the atmosphere and service is always great!!"

"Best Buy... but definitely not best service. We were greater at the door... probably more for security than actual pleasantries. We walked around for about 10 mins. No one approached us... we made our way to the electronics section where we spent another 5-10 minutes looking at tablets. We picked one up and the alarm went off.... a guy came over and turned off the alarm. I joked, that must happen all day long... he responded "You're good" and walked away... All this time no one has asked us if we needed assistance or even approached us. We made our way to the open box table and wanted to see the product... We ended up finding someone to assist us. The gentleman who helped us was not very knowledgeable... mumbled and was less than helpful. We ended up going back to the tablets with this sales person to ask additional questions but quickly realized he was no help at all. We used our phones to look up information and answered our own questions. This experience was subpar and I wouldn't recommend it to anyone. You might as well shop online... you'll likely do a better job of finding information & answering your own questions than driving to shop in person only to have such a disappointing experience. Shop the big "A" online...and save yourself the gas and aggregation."