Big Lots 8570 West Lake Mead Boulevard, Las Vegas, NV 89128

"Waited in line to make a purchase asked the cahsier if i could get the umbrella which was at the front where they were at and she proceeded to check anothee customer out as i was grabbing the umbrella. Overrall very rude cause then i had to wait in line again to get checked out even though i asked politely if i could grab it since it was one register away . Wouldnt come back here"

"Visited store on 12/05/2023 at 8:01PM The lady who helped me with my stool purchases was very accommodating. The protection plan she sold me for my items was worth it. With staff like that I'll definitely be going back."

"Good selection of stuff for a Big Lots. No complaints. It's a large location and I'll definitely head back to check the furniture selection. I bought a couch from a Big Lots in another state. For a $240 Big Lots couch it holds up with daily wear and tear from a fat guy. Recommended for a shopper on a budget or a family with young kids who wreck stuff."

"We stopped in to the Las Vegas Summerlin location on Lake Mead to purchase a king mattress and a queen mattress. The gentleman in the furniture section who helped us was great. He even coordinated for us to pick up a queen mattress they were out of stock in at another location. We picked up the mattress. Everything was going well until 5 days later when the queen mattress was sunken in and lumpy. I contacted the store and spoke with the assistant manager. She was very rude and stated all mattress sink in and it is normal. I explained that the depth of the mattress was sunken in was unacceptable and not normal. I also shared that I have photos. She was not understanding nor empathetic. She explained we could only exchange the mattress, we weren't allowed to return it. I had to pay $90 for the drivers to replace the mattress. After they delivered the second queen mattress this one has sunken in as well in less than 24 hrs from the delivery. I would not ever shop here again after the experience I received from the assistant store manager she was very rude and demeaning. Not customer focused or oriented. The only reason I am giving 1 star was for our initial experience with the gentleman in the furniture section, other than that it would be 0 stars for the quality of their product and my experience with the assistant manager."

"A "HIDDEN GEM" on the Northeast Corner of Lake Mead Blvd and Rampart! The Parking Lot area was Clean and Shopping Carts NEATLY Lined Up at the Entryway! I was Greeted by a Few Employees as I entered! A LOT of Product at this Location!! All NEATLY Placed! The Cashier Greeted Me as Well !!! A NICE Shopping Experience!!! (I went When Big Lots! was Known Prior as "Pic'n'Save") !"