The Home Depot

"Custom blinds look way cheaper in person. No exchange or refund available. Would not get blinds here again."

"If you have not shopped at the HomeDepot at Hualapai and Charleston, START! Truly, the GARDENING section is a 10 ⭐️ because of the HELPFUL, KIND people who help make purchasing the beautifications to our homes so ENJOYABLE! Maureen, this morning assisted me not only with some gorgeous plants, but got me some KLEENEX to help me with my allergy nose, large trash bags for putting my plants in the back seat of my vehicle and completely made my shopping trip a LOVELY experience!"

"Went into buy a vacuum. Went to self check out. 3 people standing there less theb 5 ft from me. After I paid and was walking out. I was told to stop and the woman demaed to know if paid for it. Well if said hi to me or looked at me at all you would know, wouldn't you. I just said "seriously " she said yes seriously. I kept walking and ignored her. So rude. I have never been accused of shoplifting and was so mad."

"Terrible customer service. Ordered $3500 ice machine. Was not advised that it needed a custom door kit, another $350 charge. Didn't include or advise purchase installation hose kit which installer said should have been included and which added time to install and required over the phone payment to Home Depot proceed with installation. Unit installed by 3rd party. Drain backed up because didn't come with additional necessary pump kit, an additional charge. Customer service upon hearing of this mismanaged mess wasn't helpful. Stephanie, supervisor, refused to order with phone charge duec to "policy" even though they had just done that for the line kit. Was rude and put phone on counter when I pointed this out. Then she hung up on me rather than listen to me contradict this "policy" which they had been able to execute on an hour prior. Worst customer service experience in a long time. NEVER order Ge from Home Depot. Ge has their own installation service. HOME Depot is disorganized, doesn't know what is needed for a product, poor support with condecending and unsympathetic customer service. Stephanie was horrible and doesn't know how to deal with a frustrated customer except to offer more attitude. Seriously lacking in any people skills I sincerely hope they see fit to fire her."

"I had called ahead for two items: a blacklight flashlight for scorpion detection & a door weather strip. I was told on the phone that the flashlight was available in stock on aisle 2 & strip on 29. This was correct, as noted upon arrival. Store floors were clean, store sections were well organized, and there were no long lines to pay."