UNLV Health 3016 West Charleston Boulevard, Las Vegas, NV 89102

"If I could rate them a zero I would. They DONT ANSWER THE PHONE WHATSOEVER. I’ve called for 3 MONTHS straight because my daughter got a referral to see them. I’ve left countless voicemails , with name and call back number and my reason for calling. They have NEVER called back. This is absolutely ridiculous."

"By far the worst place ever. I asked for a refund. First and last visit and never saw the doctor. I was there over an hour and the excuse I got was my Dr only had two rooms to work with. Wow. Never again"

"This is the most unsatisfactory health care system/process i have ever dealt with in my entire life and several family members have agreed after the past several weeks regarding my mothers cancer situation. The UMC oncology surgery scheduling department of suite 160 at 1707 W Charleston Blvd was the absolute most informal/uninformative visit i have ever had in a medical office visit. After multiple documented dates of ‘she will call you’ and not hearing anything along with even Dr. St. Hill himself saying he will call personally by a certain date if we dont hear anything, only to find that nobody called, has left the family with exploring other avenues to get care transferred out of state that is actual CARE. If i could rate it with negative stars i would…"

"Garbage health system. Forgot to call me and tell me I needed a biopsy for possible cancer after my cervical screening, and went a year without the biopsy until my next yearly screening. Luckily there was no cancer. Then they sent a bill to collections, even though the never put the balance on my online portal to pay. Save yourself time, effort, credit score, and maybe even your life by skipping UNLV."

"Think twice before seeing Dr. Ashley Sarasan at UNLV Medicine. She did not return my phone calls, took forever to call in my prescriptions and never followed thru with the referrals that she recommended. When I called, the staff was just as unhelpful. It took two months and multiple calls to get some of my prescriptions called in to the pharmacy. When I asked about the missing medicine she had prescribed me during the appointment, Dr. Sarasan didn’t remember what she prescribed me. This office does not care about their patients or their health. The office looks like it has not been cleaned in months. The furniture is dirty and unsanitary."