Pulmonary Associates (Wellness Way)

"I’ve called for over a month and haven’t received any response. Amazing this can actually be a legitimate business. 3rd world customer care"

"My mother was referred to this office and we have tried every way possible to make an appointment with no luck. No one answers the phones. We then requested an appointment online and days later no one ever contacted us to schedule. Then we literally physically showed up to the office to try to make an appointment and they said they couldn’t schedule appointments in the office but they would send a note to their scheduler and he would call us back today. Never got the call. What a lack of respect this place has! We’ll be getting a referral to another practice. Don’t waste your time with these people."

"I have to tell you it took a long time to get an appointment even with a referral but once the appointment was made the doctors and nurses there are fantastic. They know exactly what to prescribe and what to do and they pay attention to detail. I recommend this place highly if you have pulmonary problems this is where you need to go. I now find the need to edit this review. I had an appointment the other day and beside minutes late and they said they need to reschedule me because of that. This is not mention the fact that my last appointment they were 30 minutes late. So now I do not recommend this place unless you were punctual. I don't know who these people think they are but there are other doctors in the same profession. I post this only as a warning do not be late or they will cancel you."

"This place is AWFUL! My mother, who has ILD, was 5 minutes late to her appointment today and the receptionist said they have a policy where if you’re late at all, they have to reschedule. FIVE MINUTES. She’d been waiting 3 months to see this doctor. AND THEN, it would be another 3 months to reschedule! My mom is almost 70 years old, has scleroderma ILD and can’t breathe and they refused to see her for being five minutes late. He had all of her test results and information to go over and they refused her. There was NO policy listed when she registered online. How AWFUL! I’m sure the doctor is great, but the policies are SHAMEFUL!"

"This is one inefficient, unorganized and all negative experiences one can have, i.e. untimelyLab report, needed to redo, to call them 30 mins waiting, staff NOT friendly for the Tech who performed my brething test, etc . . . . . I have NOT seen a Doctor since I've been going there for Months. -10* is my rating,if there's any. I complained to NSB of ME about a doctor supposedly assigned to me, found out he's License by the Board, surprised ?! My name is Manuel Nilo Lina, name above is my spouse. I'm moving to another Physician after this last visit, too late schedule one from another place, 'coz I kept reminding them that I'm schedule to undergo Heart procedures on 9th August, ignored ?!"