Nevada Fertility Institute 8530 West Sunset Road, Las Vegas, NV 89113

"If I could rate this place less than 1 star, I definitely would. My experience with their customer service was one of the worst I've encountered. From the receptionists to the nurses, it was simply horrible. Unfortunately, I never got to meet the doctor, so I can't comment on that aspect. However, it's worth noting that the front office is essentially the face of the company/institute/office. Yet, they showed no compassion, lacked friendliness, and continuously gave me the runaround, transferring me from one department to another. Every query I had was met with a dismissive 'check your portal' response. Dealing with fertility matters is already mentally and financially taxing, and the demeanor of the office staff only added to the stress and frustration."

"I have to post this Dr. "Duke, if you read this, I want to say thank you for your honesty and forgive me for being selfish. She truly cares about her patients. If she gives you a treatment plan, follow it. She is very honest." She also created the best embryos she truly cares about her patients. She will even provide one on one treatment plan to help you please listen to her so you can receive the best outcome. She is incredible."

"I froze my eggs last year, and I thought the clinic itself seemed a little disorganized, I felt very lost in the process and not well informed on what was going on. I expressed my concerns and it did not get too much better honestly. With that being said I’m giving five stars anyways because Dr. Duke was such a compassionate and caring doctor. I had some complications and she was so kind and made sure to check in on me throughout. Thanks Dr. Duke."

"Hands down one of the best (if not the best) experiences I've ever had with a healthcare facility! The staff are lovely and genuinely seem happy to be there. Nas is amazing and was able to get me a super last-minute appointment. And Chrissy, my RN, was completely approachable and helpful with questions. Plus the clinic was crystal clear about payments before I even walked in the door-- I didn't have to worry about surprise charges anywhere. I would 100% would recommend NHI to anyone, if only so they could experience how quality healthcare clinics are *supposed* to be. Thank you, Nas and team!"

"Nevada Fertility Institute is a wonderful place to start and grow your family dynamics. Me and my daughter are newbies. I am her caregiver. I go to all her appointments. The process is time consuming that you may have and you may go through ups and downs which is expected, it is definitely worth it. Saying that, Doctor Duke is awesome, her skills on point and quite amazing to watch, with her empathy and just general kindness. Asking question which you are unsure of, she will sit down with you and answer and explain to make sure you understand and you have no doubts. She will end her conversation with you with “My Pleasure” this makes you feel worth it, like you weren’t a bother. Rare! Also saying that, her staff, and assistants and the staff in the office is just a kind with their genuine smiling faces. I had the pleasure of meeting Stephanie, Laura is great! The ultrasound Techs, i can go on and to just name a few, are professionals and just as kind. The staff ends the conversation with “My Pleasure!” I am totally happy my daughter chose NFI to start her family. I am going to be a Nana! Thanks you very much, Nevada Fertility Institute."