UMC Trauma Center 800 Hope Place, Las Vegas, NV 89106

"I was treated poorly because I didn't have insurance. Doctors are supposed to help sick people, not just insured people. They were rude, wouldn't answer questions and made me feel like I was a burden and bothering people. Don't go there ever."

"We have been here 45 out of the past 65 days in and out for my granddaughter who is only 2 . She has a very rare disease that usually only attacks adults. So this has been a learning experience for us all. Trial and error but the entire staff has gone out of their way to accommodate us. It hasn't been an easy road by far and I had a series of outbursts as well, but at the end of the day dramatics aside the doctors were working on a treatment plan that could work for us all, because what she needs normally is an inpatient treatment but since she needs these treatments several times a week they're in the process of creating a space for outpatient treatment during special hours . So they have gone above and beyond for us so that we are able to take our baby home yet still get her the treatments she needs to keep her from having to spend weeks in the hospital every month. So Thank you thank you thank you from the bottom of my ❤️ for creating this process for us."

"UPDATE: The doctor I was suppose to call the next day wasn’t open. Left him a voicemail. Never heard back. Was pressured to come here after visiting the UMC Quick Care.( UMC ON Centennial was a waste of everyone’s time there) Waited hours for just eye numbing drops and dye. Could not help my child. Called the specialist. He couldn’t be bothered to come and now wants me to come to him the next day. A waste of an entire day. To a clinic even further form where we are now. Never go here!!!! The rooms are not great. It doesn’t feel safe. Medical equipment doesn’t even work in the rooms.(Actually confirmed by working staff) A strange man was pounding on an EXIT only door for me to let him inside. This place feels scary."

"Amazing Hospital, Nurses, and Doctors. Arrived at 4 am, and family member was seen by a doctor. Around 7 am, was moved to a quieter area and given medicine. 8am nurse Jason came to answer questions and was very knowledgeable and took his time. ER doctor came 2x to check between 9 and 10. 10:30 Dr Tamaya gave consult and admitted patient. Wonderful Dr, very knowledgeable, professional, and bedside manner is on point! I wouldn't trust another hospital, especially after a horrible experience at Southern Hills. I saw every patient being treated with care and the medical staff being very attentive. Would recommend this hospital above others."

"Nobody wants to go to the hospital, but during a recent family emergency, the staff at UMC trauma center came through. I rushed to check on a loved one and then had to leave them to go get items from their house. When I returned, my relative was in good spirits and said the nurses were knowledgeable and kind. Despite the difficult situation, I’m happy they were there being cared for. I took a break in the cafeteria and the lunch staff were very friendly and helpful. The food was surprisingly good too! I hope to never be back to this location, considering the reason people come here, but if I have to, I feel like I’ll be in good hands."