Tory Burch

"Trish Fritzell is very unprofessional! She feels that NASCAR followers are “bottom of the shoe money”, and that anyone who has political views other than hers are trash. Hopefully Tory finds more professional help!"

"Unfortunately my daughter came home crying today because of the unacceptable service she received from the Tory Burch sales team. They were standoffish, unwelcoming, and rude. This is not the behavior of a supposed “luxury” brand."

"Absolutely horrible service. For starters, the staff has the most disgusting attitude I’ve ever come across. This is especially true from upper management where they made me feel like filth for walking in the store. It’s repulsive that even the manager, Sia, refused to help me and ignore my questions. It’s very clear that management believes they are above customers because they work for Tory Burch. Also, the store was extremely unkept. In my eyes, the sales associates lack the motivation to even do simple tasks such as clean the store, help customers, and just do their job in general."

"Came in to look for a bag a couple weeks ago, staying in Vegas for a vacation walked in and immediately got attitude from an associate named SIA looked at me up and down and made me feel like I didn’t belong. I asked her a question about a bag and was very short with me. Overall very bad experience…don’t come here!! Beware of this location if I could give it a 0 I would."

"Yeiciel Gaytan at the Pallazzo store is a phenomenal associate! I took my momma there to look at the bags and we were immediately greeted with her friendly smile and extensive knowledge about each bag. I had ZERO intention of buying a handbag, but I just couldn’t help it; she sold me on the perfect crossbody for me. I love handbags and frequent quite a few high end stores and have NEVER received such great service as I did at TB. Thanks Yeiciel! Momma and I LOVE our bags. We’ll be back next time we come to Vegas."