Renown South Meadows Medical Center

"An overwhelming lack of patient care and laziness from the staff. I had a two brain imaging appointments that had been scheduled for a month at 7:30 and 8:00 on a Sunday morning - and arrived at 7:10, five minutes before I was instructed to via email. Walked to the location described, after 'checking in' on my phone to find the lobby, and the area I was supposed to 'check in' again with empty - there were a few empty desks with no signs indicating I should go elsewhere. Sat down directly in front of the entrance to the MRI/imaging to ensure someone could see me, and made eye contact/positioned myself towards a staff member entering/exiting the hallway twice with no acknowledgment. After waiting for thirty minutes I walk to find someone in another department who states I was supposed to check in with them. So I immediately ask if it's too late and was told 'No, your fine. It's only been fifteen minutes and you've been here the whole time.' So I check in, pay my 669.40, and sit back down in front of the entrance to the MRI hallway only to have the same staff member walk up a few minutes later to say they cancelled my appointments. Not just the first appointment, but the second one that wasn't supposed to start for another ten minutes. Extremely dissapointed by lack of clarity regarding my appointments, being completely disregarded by the staff, and not being able to complete the imaging to figure out what's wrong with me. On top of everything as I'm walking to my vehicle I received two 'appointment cancelled' emails. One for each appointment, and the reason stated was 'patient.' They somehow came to the conclusion this was my fault. In no way shape or form should anyone go to, or send a family member/loved one to a facility that operates this way. I have never been so blatantly disregarded/ignored in a medical setting ever."

"Careless observations, inaccurate diagnosis, reckless discharge of patients. Beware. Update: my doctor left so I saw Edith Berejnaya, APRN this experience was shockingly bad in terms of professionalism, service and care. This is harmful to health. Unfortunately hometown health insurance is bound to renown care. I will give Renown one more shot before switching providers. Healthcare shouldn’t be like this. We are in America."

"“Danielle” needs to be retrained on how to call the responsible party and letting them know a patient being discharged. I know you are mad for working late but you are not the only one working late shifts."

"There’s apparently only one doctor working in the emergency Room and the emergency room is crammed with other patients because they apparently don’t have enough beds for their patients. That makes the patients that are waiting in the emergency room. Have to wait for 45 minutes to even be seen and then you have to wait again after they actually bring you back. So if you have an emergency, do not come to this emergency room. Act like you’re bothering them to be here"

"This er is an absolute joke. The nurse treat you like garbage and basically try and always tell you that you are fine without ever seeing an attending physician. The wait times are easily over three hours and most of the time people who came in after you will be seen before you. The doctors are no better, once finally in a room you are treated as if your a dollar sign and not a person with actual issues going on. I will never go back to this er. I go out of my way to avoid it."